*Dear Vendor Partners,*


Please send Resume to *arv...@idctechnologies.com*
<arv...@idctechnologies.com>



Req #

Job title

114749

ESFT Computer Systems Analyst

Detailed JD

*Attached*



Work location: San Ramon/ San Francisco, CA , USA

Duration of contract: 4 months for now

*ESFT Computer Systems Analyst*



*Responsibility**:*

User support and customer service on company file transfer application
(Axway Managed File Transfer).

- Support migration of file transfers from version 4.9.2 and 5.2.

- production support and troubleshooting

- performance tune and support production environments

- ESFT migration from legacy to upgraded environment

- configuration of file transfers for client

- update and documents production runbooks

- configuration on monitoring and advanced alerts



*Experience**:*

- Experienced in Axway Managed File Transfer on versions 4.9.2 and 5.2

- Experience in shell and Perl Scripting.

- Experience performance tuning Axway Managed File Transfer on versions
4.9.2 and/or 5.2

- Experienced in installing patches and updates for Axway Managed File
Transfer solutions.

- Experienced in configuring file transfers on Axway MFT solution.

- Knowledge of relevant file transfer protocol and security standards (SCP,
SSH, SFTP, etc..)

- Software/hardware technical support experience

- Knowledge and experience in windows and linux operating system

- Knowledge and experience of customer service practices Key Competencies

- Oral and written communication skills

- Quick Learner

- Customer service orientation

- Problem analysis

- Problem-solving

- Adaptability

- Planning and organizing

- Attention to detail

- Stress tolerance



*Regards*

*Arvind Nagar*

*Email- **arv...@idctechnologies.com* <arv...@idctechnologies.com>

*Direct-408-457-9381 Ext-4008 *

*Hangout- arvindnagar....@gmail.com <arvindnagar....@gmail.com> *

*Yahoo- **arvindnagar951*

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