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Please share me relevant profiles to s...@javaji.com CITRIX ADMIN LENEXA, KS LONG TERM NEED H1 COPY AND ID PROOF JOB DESCRIPTION: - Citrix Admin(Mandatory) - Citrix XenApp - Windows Admin · You should be able to handle first point escalation for all technical and process issues. · Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager. · Plan and schedule Changes, Coordinating with different stakeholders. · Perform RCA for Major Incident’s related to his / her tower Follow quality / security process defined for the engagement. · Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports. · Participate in business meetings with various stake holders on a need basis. · Take corrective actions based on the customer satisfaction surveys. · Work on the service improvement programs. · Effort estimation/reviews on need basis for new projects. Training of new team members. · Able to work on Knowledge acquisition and updates to related documents · Minimum work experience: 3 - 5 Years -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to us_itgroups+unsubscr...@googlegroups.com. To post to this group, send email to us_itgroups@googlegroups.com. Visit this group at http://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
