Hi Businesspartner, Hope you are doing great! Please find below mentioned job description and revert back with the updated resume to lu...@itstrategiesinc.com
*Only looking for local candidates/ In person interview required* *Title: Infrastructure Engineer* *Location: Philadelphia PA* *Duration: Long term Rolling Contract* *Interview Process: Phone Interview followed by a face-to-face Interview at the vendor and/or candidate’s expense. There may be other testing/ interviews as well* *Bill Rate: Please submit your best rate* *This candidate will be responsible for the following:* *Duties:* · Oversee and monitor the Citrix production environment, ensuring that integrity is maintained and high availability is met. · 24/7 support is rotated across the team and when on-call, you are expected to respond to all applicable Priority 1 incidents and drive resolution while communicating status to the team. · Provide timely resolution for technical support issues via telephone, email, instant message, and remote support to efficiently assist customers with their support needs. · Support the testing, piloting and implementation of changes or new product rollouts. · Provide technical guidance to support staff in other areas. · Make complex modifications to existing software to fit specialized needs and configurations, and maintain program libraries and technical documentation. · Serve as the primary contract with vendors for problem resolution and upgrades. · Proactively manage continuous process improvement based on customer feedback, new or emerging technologies, and process standards. · Must possess strong customer service skills and be able to communicate highly technical concepts to individuals with varying levels of technical expertise. · Must follow the change management and problem management processes. *Skills:* *Experience supporting and maintaining* a large XenApp 5 and/or 6.5 environment Experience supporting a XenDesktop 5.6 and/or 7.x environment Experience with RES Workspace Manager preferred Must be able to work independently and as part of a team Knowledge of Microsoft AppV 4.6/5.0 preferred Knowledge of PowerShell preferred -- *Thanks & Regards* *Lucky Pawar* Sr Technical Recruiter *Integrated Technology Strategies, Inc.* Ph: 856-677-3043 lu...@itstrategiesinc.com | www.itstrategiesinc.com Yahoo/Gtalk IM : laxmikanthpawar -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to us_itgroups+unsubscr...@googlegroups.com. To post to this group, send email to us_itgroups@googlegroups.com. Visit this group at http://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
