Hello, Hope you are doing great.
Please review the requirement and if you find it matching your profile then send me your updated resume ASAP/IMMEDIATE *Job Title: SFDC Technical Lead* *Location: Mountain View, CA* *Duration: 6+ Months * Job Description We have an urgent requirement for SFDC Technical Lead Job Details: * Should have hands on Experience on Implementing SFDC Service Cloud; Should have delivered minimum one project on Service Cloud implementation. * Candidate should be involved in implementing service console, Knowledge Management, Live Agent and CTI integration * Should have Functional experience in Service modules such as Case Management, Entitlement, Solutions, Knowledge management(incl. Article Type, Data Category configuration) * Should have understanding on Salesforce.com Service Cloud an its integrations with CTI * Knowledge of Force.com, Integrations with third party application * Should have experience in Support engagements * Handle tickets based on priority and severity and distribute them to the team * Familiar with SDLC and required deliverables for each phase. * Work as a business partner with client users to evaluate / improve business processes and arrive at mutual, cost effective solutions * Must have exceptional communication skills, able to communicate effectively with both a technical audience and business users. * Ability to understand business problem and respond in business language Regards Ashish Gupta 1351 McCarthy Boulevard, Suit 116, Milpitas, CA, USA, 95035 *Phone* : 408-457-9381 Ext 4103 *Yahoo, Hangouts* : ashish.recruiter12 *Email* : ashish.gu...@idctechnologies.com *URL* : WWW.idctechnologies.com <http://www.idctechnologies.com/> -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to us_itgroups+unsubscr...@googlegroups.com. To post to this group, send email to us_itgroups@googlegroups.com. Visit this group at http://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
