Hi,
Hope doing great…!!! I have an urgent requirement below, please go through it and if you find yourself comfortable for the same then share your updated profile ASAP at susha...@sysmind.com Also, please recommend someone if suitable for the same kind of position. You can also call me @ 609-897-9670*2159. Role : Linux Admin Location : West Chester, PA Role & Responsibilities - Knowledge acquisition and updates to related documents - First point of escalation for all technical and process issues. - Provide technical subject matter expertise wherever required - Ensure proper communication and quick resolution as a crisis manager. - Timely escalation to management - Plan and schedule Changes coordinating with different stakeholders. - Perform Service Requests based on Standard Operating Procedures - Service incidents and queries within the agreed service levels - Perform RCA for Major Incidents related to his / her tower - Follow quality / security process defined for the engagement - Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents - Hardware troubleshooting & Vendor coordination - Weekly and monthly status reports - Participate in business meetings with various stake holders on a need basis - Take corrective actions based on the customer satisfaction surveys. - Work on the service improvement programs. - Effort estimation/reviews on need basis for new projects. - Training of new team members. - Work with project teams for activities such as new server build, OS upgrades, migrations etc - Automation of tasks using Shell / Perl scripting Additional responsibilities for a Team Lead - Induct new team members - Project management and people management - Single point of contact for the respective technology towers - Conduct periodic reviews with teams. - Drives day to day operations and work plan allocation/management Skills *Must have* *Nice to Have* *Technical Skills (Core & Top-Up)* - Expert in Linux Administration (RHEL, Suse) - Expert in KVM / RHEV Administration - Expert in LVM - Advanced shell scripting - Configuration of RedHat Cluster / Veritas Cluster - NIS, NIS+ / DNS configuration - Patch management - NFS / Automount configuration - Recovery of Operating system from backup - Server / OS Crash analysis - Performance tuning - Knowledge in other Unix flavors - Knowledge in other domains such as Storage, Backup, Database, Middleware and network. · RHCE certification · Certification in Clustering and Volume manager products · Experience in other Unix flavors · experience in vmware Process & Tools · Expert in ITIL processes · Good exposure in various ticketing and monitoring tools · Vendor coordination · Capacity management tools · ITIL certification Behavioral Skill · Good Written & Verbal Communication Skills · Highly dynamic in terms of managing workloads and working under pressure. · Experience in handling global customers · Onshore experience *Sushant *| SYSMIND, LLC Technical Recruiter [image: https://newoldstamp.com/editor/profilePictures/profile-b15c8fc3ea4630e2ca604f11e3e951c7-41898.png] Phone: 609-897-9670 x 2159 Email: *susha...@sysmind.com <dee...@sysmind.com>* Gmail ID : sushant.sysm...@gmail.com Website: sysmind.com Address: 38 Washington Road, Princeton Junction, NJ 08550 -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to us_itgroups+unsubscr...@googlegroups.com. To post to this group, send email to us_itgroups@googlegroups.com. Visit this group at https://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
