Hello,

 

Hope you are doing good!

This is very urgent opening. Please send your available matching candidates 
on dars...@riderconsultinginc.com

 

Role :  CRM Business Analyst (MS Dynamics)

Location : Minneapolis, MN                                                      
          


Duration : 6+Months

Interview: Phone/Skype

 

 

Position Description

Immediate opening for a CRM Application Senior Business Analyst. This role 
is responsible for gathering the business needs and designing, implementing 
and supporting the CRM application. The successful candidate must demonstrate 
willingness to go the extra mile for the team's success. They will be a problem 
solver, creative thinker, fast learner, be detail oriented and interested in 
learning the business.  The right candidate for the role will have the 
following 
skills:

Position Description:


• Lead and/or participate in analysis sessions with business stakeholders to 
determine application requirements.
• Analyze business processes to identify opportunities for improvement.
• Document current and to be business processes. 
• Assist business stakeholders in reengineering business processes.
• Perform gap analysis between requirements and the functionality within 
Microsoft 
Dynamics CRM.
• Document system specifications for custom coded CRM add-ons and guide .Net 
developers and QA analysts through the software development process.
• Perform data migration analysis and design activities.
• Determine third party applications to enhance and support the CRM system. 
• Participate in the implementation of third party applications as required.
• Design business processes and data flows between Microsoft Dynamics CRM and 
other applications, such as back office/ERP applications.
• Train staff on CRM use
• Coordinate with business stakeholders and technical team to test and 
implement 
new or modified functionality as needed.
• Take a hands-on approach to troubleshooting and data cleanup as necessary.

Basic Qualification


• BS/BA in Computer Science or MIS
• At least 6  years' experience as a Business Analyst / Sr. Business Analyst
• 2-3 years’ experience implementing large packaged CRM applications (Microsoft 
Dynamics CRM, Siebel, SAP CRM, Oracle CRM, SalesForce.com, SalesLogix, or 
Pivotal) 
required
• Excellent written and verbal communication skills
• Strong conceptual, analytic and problem solving skills
• Ability to work under pressure, meet deadlines, and work on multiple projects 
simultaneously
• Must be a team player and be able to effectively interact with staff at all 
levels of the firm
• Ability to work as an effective member of a team
• Work with others on design activities to ensure designs meet requirements
• Participate in evaluation of third party applications vs. determine them
• User acceptance test coordination with business stakeholders, QA, and 
development

 Preferred Qualifications        


• SQL Server experience
• Experience with SSRS
• Experience with Scribe or similar data integration tools
• Experience with Agile methodologies a plus Business Analysis Certification 
(CCBA, CBAP, PMI-PBA)
• Process Improvement Discipline Knowledge (Six Sigma, Lean, DMAIC)
• Financial services or accounting industry experience
• Business Analysis Certification (CCBA, CBAP, PMI-PBA)
• Process Improvement Discipline Knowledge (Six Sigma, Lean, DMAIC)

 

 

 

Darshan Patel

Sr. Recruiter |  

T: 704-954-8009  |  email id: dars...@riderconsultinginc.com| Gmail id: 
darshan.rid...@gmail.com
Rider Consulting Inc  |

50 Craigwood rd, suite 205, South plainfield, New jersey |   
www.riderconsultinginc.com

 

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