*Hi Friends,*
*Please share the right profiles at [email protected] <[email protected]> for more info reach me at 770-809-0091.* *Windows Desktop/System Administrator Atlanta GA, 3+ Months.* The Administrator will be tasked with the ongoing support of Office 2013 Suite/Office 365; including technical support to trouble-shoot and diagnose issues with Office/ Lync/ Exchange/ SharePoint and Frontend Identity Management. Essential responsibility of this role is to serve as an advanced technical resource and be the primary point of contact for Office 365 issues as well as assisting with creation/push of desktop images and updates using SCCM. In addition, this person will assist other network administrators in related tasks as a member of the team. This person must possess solid Windows 10, Windows 8.1, Windows-7 (AD integration, Wireless profiles, etc.) and basic Apple OSX/iOS knowledge. *Additional Necessary Skillsets:* Must be strong with Desktop/Tablet support including Microsoft Surface Pro and Book devices. As a member of the desktop team, this person will be required to assist in deployment and support of all tablets and Agency supported workstations. Enterprise level experience supporting mobile users of various operating systems Windows/Apple/Android – laptops/tablets. Proactively outlines and documents upcoming/recent product enhancements, distributes information and communicates effectively to end-users in an effort to increase productivity and decrease the learning curve for new software upgrades (i.e. Windows/Apple/Android OS upgrades, Office 365). Strong track record of understanding of current and emerging technologies demonstrated through acquired training, on the job experience, and/or industry activities. Project Activities: Participation in planning meetings to provide documentation of the project/tasks that are assigned to them. Strong team player: collaborates well with others, including executives, to solve problems and actively incorporates inputs from various sources into a coherent deliverable. Demonstrated customer focus at entry levels to executives that builds strong customer relationships. Concierge mentality: respectful upper/executive management staff interactions regarding their machines support needs. Comfortable with an “IT Lifestyle” that may require calls and emails after daily business hours, but rarely over the weekend. Experience composing required documentation for end-users about simple tasks with screen shots, and technical documentation for 1st/2nd level support teams in Enterprise environments. Ability training end users on changes to their individual workstations when updates or programs are installed. Experience using a Help Desk Support Center ticketing system such as Remedy or Solarwinds. -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
