Hi Partners,

Looking local or near by consultants ONLY.

Please share profile at *naseer.ah...@nityo.com <naseer.ah...@nityo.com>*

*Skill Set*

Oracle R12 CRM Functional Consultant- for upgrade project

*Work Location*

Jarret way, Austin TX, 78728

*Special Instructions*

NA



*Job Description*



Job Title:
Oracle R12 CRM Functional Consultant

Key Skills:
· Experience of several Oracle EBS R12 upgrade, implementation and support
projects.
· A minimum of 7 Years of experience working extensively on the following
R12 Oracle CRM modules.
o Oracle Service Contracts
o Oracle Field Service
o Oracle Tele-service
o Oracle Install Base
o Oracle Customer Support
o Oracle Sales Intelligence
o Oracle Depot Repair
o Oracle Sales
o Oracle ASO Service
o Oracle Service
· Sound understanding of other EBS modules which interact with the CRM
modules like Accounts Receivables, Order Management, Inventory etc.
· Ability to author excellent customer facing artifacts like Functional
Design Documents, Test Scripts, Configuration Documents etc
· Excellent communication and relationship building skills with business
users, development teams, third party vendors and system administrators.
· Excellent problem solving and analytical skills
· Excellent time management and multi-tasking skills

Job Description:
· Participate in Knowledge Transition sessions with the Business Users to
understand the As Is business process flows
· Update Functional Design Documents, Configuration Documents as needed.
· Prepare SIT and UAT test scripts.
· Analyze and provide solutions to the defects raised during SIT,UAT and
post Go-live support period. Work with the development team to get the
defects fixed and deployed.
· Perform the needed configurations for the CRM modules during SIT, UAT and
cut-over.
· Prepare end-to-end business process training material and deliver the
training to the business users.
· Post go live, conduct transition sessions, for the CRM business
processes, with the client EBS support team
· Provide functional support to the development team, as needed, throughout
the project duration.
· Liaise with the end-users to understand their concerns and provide
meaningful solutions, as and when needed.

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