DIRECT CLIENT
Position: Production Support Manager/ Lead Location: Jersey City NJ Client: Banking No of Positions: 1 Duration: 6m+ Start: Immediate Rate: $400/day c2c/1099 OR DOE Must have at least 8-10 years overall experience with a focus on banking technology & Production support. . Understand business goals and application requirements . Lead and manage a team of on-shore and offshore resources . Provide 24*7 production support, ensure production issues get resolved timely with minimum customer impact . Provide support to internal clients, including Operations, Productions and Technology partners. . Ensure application availability, stability, accuracy and performance . Ensure proper resources are assigned and issues are resolved in accordance with SLAs . Provide appropriate application monitoring . Manage resolution of issues, root cause analysis and on-call support . Maintain knowledge of the technical architecture for the applications . Project planning and resource management There will be a detailed background check if selected including education and employment history (7 years). Regards, --- Vikas Kanoongo Manager | Recruiting IdeaReboot 11611 SW 98th ST, Suite 435 Miami, Florida 33176 T: (315) 683 3001 F: (305) 397 2534 E: <mailto:vkanoo...@ideareboot.com> vkanoo...@ideareboot.com W: <http://www.ideareboot.com> www.ideareboot.com -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To post to this group, send email to us_itgroups@googlegroups.com. To unsubscribe from this group, send email to us_itgroups+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/us_itgroups?hl=en.