Immediate Need for Business Analyst with Service management Application
(VSM/Remedy/Infra/CA Clarity) experience for a contract in Bay Area, CA



Sr. Business Analyst, VSM/Service Management/Help Desk

Location: Palo Alto, CA

Rate $Market

Duration: 6 months+



The new system, VMware Service Management (VSM) replaces a custom
application which interfaces with many critical Enterprise systems.



The analyst will act as the liaison between IT and other Global Stakeholder
groups to understand business needs, document business requirements and
create design specifications, coordinate with development teams in the new
system tools, build work flows, configure the VSM system, and help with the
very critical role of coordination of testing, QA and product deployment.



Most successful in this position will be someone who can see the bigger
picture, question assumptions and existing ways of doing things, someone who
can provide process and technical guidance to our stakeholders, someone who
takes personal ownership for project success and who is a self starter with
strong focus and time management skills.



Required Skills/Role Responsibilities



• Strong analytical and organizational skills • Strong verbal and written
communication skills • Strong meeting facilitation skills • Demonstrated
knowledge and experience in requirements gathering and development •
Advanced experience with systems analysis and functional design • Ability to
work with users through meetings and interviews to elicit and document all
system requirements, process flow diagrams, and business cases • Strong
experience with gap analysis and problem resolution • Assist with
coordinating development/integrations with other technical teams • Knowledge
of user interface principles




If interested please send us your resume with visa, rate and contact
details. CC ms...@qualityitsource.com




-- 
Thanks,
Padmaja.
padm...@qualityitsource.com
Direct: 732-779-7642
www.QualityITSource.com
Certified MBE and WBE Company
"Quality You Can Count On"

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