Immediate Need for Business Analyst with Service management Application (VSM/Remedy/Infra/CA Clarity) experience for a contract in Bay Area, CA
Sr. Business Analyst, VSM/Service Management/Help Desk Location: Palo Alto, CA Rate $Market Duration: 6 months+ The new system, VMware Service Management (VSM) replaces a custom application which interfaces with many critical Enterprise systems. The analyst will act as the liaison between IT and other Global Stakeholder groups to understand business needs, document business requirements and create design specifications, coordinate with development teams in the new system tools, build work flows, configure the VSM system, and help with the very critical role of coordination of testing, QA and product deployment. Most successful in this position will be someone who can see the bigger picture, question assumptions and existing ways of doing things, someone who can provide process and technical guidance to our stakeholders, someone who takes personal ownership for project success and who is a self starter with strong focus and time management skills. Required Skills/Role Responsibilities • Strong analytical and organizational skills • Strong verbal and written communication skills • Strong meeting facilitation skills • Demonstrated knowledge and experience in requirements gathering and development • Advanced experience with systems analysis and functional design • Ability to work with users through meetings and interviews to elicit and document all system requirements, process flow diagrams, and business cases • Strong experience with gap analysis and problem resolution • Assist with coordinating development/integrations with other technical teams • Knowledge of user interface principles If interested please send us your resume with visa, rate and contact details. CC ms...@qualityitsource.com -- Thanks, Padmaja. padm...@qualityitsource.com Direct: 732-779-7642 www.QualityITSource.com Certified MBE and WBE Company "Quality You Can Count On" -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To post to this group, send email to us_itgroups@googlegroups.com. To unsubscribe from this group, send email to us_itgroups+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/us_itgroups?hl=en.