Hi,

 This is Anil from Infinite Computing systems I have a position with
me for my Direct Client, if you are interested send me your updated
resume.

Position: Process Engineer (Enterprise Architect)
Location: Austin, TX
Duration: 9 months +
Client: DOT, State of TX

Description:
TxDOT is seeking this Worker to collect, review, analyze current As-Is
processes and develop updated processes following the ITIL Framework.
Processes will include, but may not be limited to, Incident
Management, Problem Management, Change Management and Release
Management.  The Worker will also prepare a gap analysis with
recommendations for processes not covered in an ITSM application.

The Worker will be responsible for documenting recommendations/
processes along with providing knowledge transfer for TxDOT personnel

II.     WORKER SKILLS AND QUALIFICATIONS
Minimum Requirements:
Years           Skills/Experience
3               Experience serving on at least 2 large scale ITSM projects to
collect, review, analyze and develop processes using the ITIL
Framework.
3               Experience with process development.
3               Experience performing gap analysis.
3               Experience working with executive, business and technical-level
persons to gather information on current and needed processes.
Develops documentation to ensure that knowledge transfer occurs before
the end of project.
3               Experience with formal development processes and methodologies.
3               Experience in analyzing and developing processes for the
development of process flows using Microsoft Visio.
2               Experience with the development of process flows using Microsoft
Visio.
2               Experience monitoring, evaluating and updating process designs.

Preferences:
Years           Skills/Experience
certification   ITIL certification
1-2 years               Identifies conducting training of IT staff
1-2 years               Identifies experience administering an ITSM application

Thanks & Regards,
ANIL
Infinite Computing Systems Inc.
Office: (319) 892-3186 ext. 212
ama...@infinite-usa.com
FAX: 319-297-7540

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