*ONSITE SUPPORT ANALYST* *Salt Lake - UT*
*Long Term- 1 yrs* *Rates-$50/hr on C2C * *Point of Sale (Software Application Support not Hardware Support)* · In depth knowledge of NCR ACS application o Windows 2003 servers o Self checkouts (SCOT) · POS experience – retail world (EBT, gift cards) · Working Knowledge on Windows platform, Win2k server · Windows tools for troubleshooting (remote admin into store; review event logs; ftp files; review services; start/end services) · Basic network knowledge (how switches/routers work; how server talks to registers; how to make server/register talk to each other and research if are) · Microtrax Payment Systems *Soft Skills* · Work well with other IT Teams, Stores. · Customer service oriented · Proactive · Prioritizing & delegating tasks · Strong initiative · Ownership of tasks 6-8 years of experience in supporting Point of Sale software application support for Retail or related industries. · As a support analyst would be responsible to support the Point of Sales software application and the various interfaces at Enterprise Level, · Met the SLAs of delivery, troubleshooting and working with various teams · Work with the team in different zone to deliver the required fixes · Provide temporary and permanent fixes for the problems Root cause analysis Able to work with teams in different time zones across the world ** *Thanks & Regards* *A T T Y* Manager - Recruitment IDC Technologies, Inc., 1851 McCarthy Boulevard, Suite 116, Milpitas, CA, USA, 95035, Contact #: 408-457-9399 Ext: 2026 || Email: a...@idctechnologies.com || Web: www.idctechnologies.com -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To post to this group, send email to us_itgroups@googlegroups.com. To unsubscribe from this group, send email to us_itgroups+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/us_itgroups?hl=en.