Hi, ** **
Please review below requirement and please forward me your consultant profile and contact details to *r...@msrcosmos.com***** ** ** *Job Title : Firstdoc Lead Engineer* *Job Location : Princeton, NJ* *Duration : 6 months+* * * *Job Description:* • Answers, evaluates, and prioritizes issues arising from telephone, email, and web requests for assistance from users. **** • Work with end users and Vendors to identify root issues **** • Interviews user to collect information about problem and lead user through diagnostic procedures to reproduce and determine source of error. ** ** • Logs and track calls, and maintains history records and related problem documentation in Service now (ticketing system). **** • Ability to work in shifts. **** • Willing to do weekend support, if required. Qualifications **** • Experience in installing and supporting software products. **** • Knowledge on Regulatory Publishing. (Paper and Electronic) **** • Experience in the Life Sciences industry. **** • Experience on Regulatory Publishing tools (Liquent Insight is a plus) **** • Experience with Document/Content Management Systems. (first Doc is plus) * *** • Database experience with Oracle and ability to write SQL Queries. **** • Knowledge of basic software operating principles. **** • Strong organizational and interpersonal skills, this individual should be detail oriented with a strong customer service focus. **** • Strong time management skills with ability to multi-task. **** • Ability to work well independently and in a team environment. **** • Ability to quickly learn new technology. **** • Strong written and oral communication skills.** ** ** *Please send me below details.* *Consultant Details:* Full Name :**** Contact No :**** Email Id :**** Availability :**** Visa Status :**** Visa expire date :**** Current Location :**** Relocation :**** DOB :**** Last 4 Digits of SSN :**** Skype Id :**** Name of College(degree/year) :**** Rate (/hr) :**** * * *Employer Details:* Employer Name :**** Contact No :**** Email Id :**** ** ** [image: images.jpg]** *Ram* | Sr. Technical Recruiter | *MSR*COSMOS**** *Desk:* 925-218-0722 | *Mail:* r...@msrcosmos.com**** *Gtalk:* venkat558.recruiter | *YIM:* venkatram.kyadari**** ** ** -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to us_itgroups+unsubscr...@googlegroups.com. To post to this group, send email to us_itgroups@googlegroups.com. Visit this group at http://groups.google.com/group/us_itgroups?hl=en. For more options, visit https://groups.google.com/groups/opt_out.
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