*Hi,* ** *Please check the position below and let me know if you have nay consultants available.* ** *Reply Email to **kiran.ku...@winwire.com* <kiran.ku...@winwire.com>* or call 408 620 4892*** *
* *Clarity Consultant* *Location: Maryland* *Duration : 1 Year* *Job Description :* Clarity consultants should be good at multiple versions of CA Clarity PPM. Knows products functionality, configuration, features, etc in depth to handle and resolve customer issues Good in understanding of various deployment, environment, platform functionalities Good at communication Good at end client management Flexible working hours Ability to lead a time and work with offshore team. Prior experience in support projects, resolving tickets (L1, L2, L3) Expertise in NSQL, gel scripting, 4-8 years’ experience range * * ** *SFDC Certified Admin With SERVICE NOW Experience* Location - San Jose, CA *ServiceNow System Admin (Certified) / Salesforce.com System Admin (Certified) and Developer* * * • Create new applications, modules, and tables • Activate a plugin • Personalize and create forms and fields • Build reports, gauges and homepages • Set up a service level agreement (SLA) and monitor an SLA workflow • Create and track service catalog requests and items with variables • Create, monitor, modify, and publish service catalog workflows with approvals • Follow the notification process back to the business rule • Import data into the instance • Create and use update sets to move customizations between systems • Search, populate, and customize the knowledge base • Create an access control rule (ACL) • Create global security controls for attachments and cookies • Create a chat room and set up help desk chat • Experience working on ITIL implementation 1. Expert in Salesforce.com System Administration 2. Read and code Java & Sass 3. Expert in building reports, dashboards 4. Build applications/ objects 5. Create complex formula fields and validation rules 6. Proficient use of Eclipse 7. Import/ Export data in the instance 8. Create, edit, manage Articles 9. Install, monitor, troubleshoot and communicate with AppExchange Partners 10. Manage current Service Cloud Portals and related SLA’s/Entitlements 11. Able to move between projects and tasks if faced with impediment 12. Monitor and update cases 13. Can apply analytical thinking to fulfill requests/stories or technical issues that may arise due to code or other 14. Able to communicate fluidly and effectively with business/customers 15. Able to write effectively with correct grammar/punctuation 16. Able to create technical documentation to for new build/releases Feel free to call me for further information… Thanks & Regards, Kiran Kumar Sr. Technical Recruiter WinWire Technologies Inc., 408-620-4892 Work mailto: kiran.ku...@winwire.com Visit us at www.winwire.com for further details Yahoo IM: kiran1134 Gtalk : kiraninbox9 -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to us_itgroups+unsubscr...@googlegroups.com. To post to this group, send email to us_itgroups@googlegroups.com. Visit this group at http://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/groups/opt_out.
