*Cisco IP Telephony Engineer..........Lincolnshire,IL* Hi Professionals, Please let me know if you have any resource for the below position..
*Required “Cisco IP Telephony Engineer” Location : Lincolnshire,IL Duration : 12+Months* * Technical/Functional Skills needed:* • Bachelor degree in Electrical/ Electronics/Computer/Information Technology with minimum of 5 years of relevant Telecom experience. • Diploma in in Electrical/ Electronics/Computer/Information Technology with minimum of 5 years of relevant Telecom experience. • Minimum 5 years of experience of configuration and provisioning of Call Manager, Cisco Unified Contact Center, Unity,CER and CUPS (Cisco Unified Presence Server – SIP PROXY), in a SIP (Session Initiation Protocol) environment. • Preferred to have Cisco Certified Voice Professional (CCVP) /Cisco Certified Network Associate in Voice (CCNA-Voice). • Knowledge of VoIP troubleshooting techniques, traffic engineering, and experience interpreting and taking action on alert management and performance management tools to insure proper operation and capacity planning of VoIP systems. • Experience with the installation, configuration, troubleshooting, and monitoring of core LAN/WAN services including VoIP protocols (i.e. H.323, SIP, UDP, and RTP). • Detailed functional knowledge and experience in Cisco Unified communication which includes CUCM version 6.x and above, Unity, CER, CUPS, H.323 Gateways, CME-SRST, and SAF. • Detailed functional knowledge and experience in Cisco Unified Contact Center which includes CVP, ICM, VXML Gateway • Detailed functional knowledge and experience in Norstar KSU’s. • Detailed functional knowledge and experience in Nortel PBX like Option 11c, 51C and 81c. • Detailed functional knowledge and experience in Non-Nortel PBX such as Ericsson, Philips, 3COM, Panasonic, Mitel, Vodavi, Siemens, Toshiba, Inter tel and NEC • Working knowledge and experience in utilizing BMC Remedy Tool for Incident and Service Request Management. • Working knowledge and experience in administration, maintenance, configuration and troubleshooting of Cisco unified communication manager. • Working knowledge and experience in administration, maintenance, and configuration and troubleshooting of Cisco Unified Contact Center Solution. • Working knowledge and experience in administration, maintenance, and configuration and troubleshooting of voice gateways such as H.323, MGCP and VG224. • Working knowledge and experience in administration, maintenance, configuration and troubleshooting of Norstar PBX and Voice mail solution (Aleen, Mitel and NAM). • Working knowledge and experience in configuring and troubleshooting Nortel PBX and Voice mail solutions (Meridian Mail, Call pilot & NAM). • CVP & ICM Scripting Training. Ability to demonstrate proficiency. • Call Manager Configuration Training. Ability to demonstrate proficiency. * Roles & Responsibilities:* • Assist in design, build and engineering activities. • Assist in project definition assistance with project team guidance. • Assist in support process definition. • Assist in L3 escalation support, administration and advanced troubleshooting. • Assist in Change Review. • Assist in VOIP design and migration planning. • Assist in process document creation and management. • Assist in new standards definition and product selection. • Assist in utilization of telephone management system and tools. • Assist in perform maintenance and upgrades, as needed. • Assist in backup and restore. • Assist in auditing implementation and compliance. • Assist security team for vulnerability scanning. • Assist in Asset Management. • Assist in reporting. • Assist in coordination with various internal and external field support groups. • Assist in third party vendor and OEM coordination. Assist in VoIP store Roll out. *Thanks and Regards Raj Yadav Email: rya...@sysmind.com G-talk: raj1705.3s...@gmail.com Ph: 609-897-9670 Ext- 2168 M : 609-297-0794 Address: 38 Washington Road, Princeton Junction, NJ 08850* -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to us_itgroups+unsubscr...@googlegroups.com. To post to this group, send email to us_itgroups@googlegroups.com. Visit this group at http://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/groups/opt_out.
