A new Job, ID: 156003 <http://ejobsville.com/display-job/156003> was added at eJobsVille.com - For the Best Tech Jobs in Town <http://ejobsville.com>
Title: Voice Services Arch Consultant posted on 2014-04-23 08:30:23 Job Description:*Voice Services Arch Consultant* *Locations: Houston, TX* *Duration: Long Term* *C2C* *Additional Details:* *Local candidates preferred. Microsoft Voice technologies is most important. Perfect candidate, it would be strong Microsoft Voice, with Avaya knowledge, along with project management experience.* *Description:* *Voice Services Arch Consultant in Houston, TX area. This is a long term contract position. * *Job Purpose (Job Summary): * Primarily to work on Global Conferencing projects, secondary purpose is to work on local and global projects to include Voice network installation projects. Systems to be project managed are IP and TDM Avaya, Nortel solutions and Microsoft, regionally centralized E-Talk call recording systems and various other voice systems. Technical knowledge of Avaya, Nortel and Microsoft is needed for this position. *Key Responsibilities / Duties: * * Contribute to intra- and inter-departmental Projects/Activities, whilst following the project methodology at all times. including DR updates, documentation and hand over to Operations Team * Work on roadmaps, future planning, system upgrades, keeping systems on current and supported software * Support and maintain all voice systems, ensuring that all systems and services are maintained to the highest operating level at all times. * Carry out all changes and cabling requirements in accordance with Company procedures.This includes effective liaison with the Service Desk and other departments in the business. * Process all administrative tasks related to voice in a timely and accurate manner. * Act as technical escalation point of contact to resolve all voice services issues, providing first class support and problem resolution, raising issues with line management where appropriate. * Contribute to business continuity testing in line with Company requirements. Job Requirements: *Work Experience / Knowledge: (At least 3 years' experience on all the below)* * Experience with project management methodologies (Waterfall & Agile) * Proven experience in voice related project management. * Up to date knowledge of the technologies, equipment and software appropriate to the business, including Microsoft, Avaya, Nortel, Contact center & Voice recording both VOIP and TDM. * Good working knowledge of Telco providers and their process. *Working Conditions: * * Hours may include evenings and/or weekends and may include 24 hour a day on call support by personal mobile device. * Travel as needed. *Click here to view full job description and apply <http://ejobsville.com/display-job/156003> (Registration not mandatory to apply for this job)* ------------------------------ Best regards, eJobsVille.com - For The Best Tech Jobs In Town -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to us_itgroups+unsubscr...@googlegroups.com. To post to this group, send email to us_itgroups@googlegroups.com. Visit this group at http://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
