Hello,
This is Vijay from ProNix Inc.
Please share suitable profiles towards below position to vi...@pronixinc.com
*Role: Lead Infrastructure Engineer (MS Lync 2013) *
Location: Washington, DC
Duration: 6+ Months
*Job Description*
*Background:*
The Operations Center is seeking a Lead Systems engineer to perform systems
analysis, design, project management and technical leadership and
implementation functions for complex, heterogeneous Information Technology
computing environments. The candidate should have extensive experience
implementing and maintaining a unified communications infrastructure
running in a Microsoft Windows 2008 operating system environment. Candidate
should have strong experience with Microsoft Lync 2013 and Microsoft
Exchange 2007/2013 as well as Microsoft Active Directory. Operations
support functions in a fast-paced, time-to-market-driven environment.
Strong customer service and trouble-shooting skills a must. Demonstrated
experience in the following is strongly preferred: understanding of SQL
server, enterprise voice and voicemail to e-mail, video conferencing,
mobile device management, network topology, change control processes and
disaster recovery.Tasks:
- Completing the build out of Lync 2013 infrastructure. This may
include travel to up to four locations in the Washington DC metropolitan
area.
- Assist with deploying Lync devices such as phones, headsets, video
cameras for desktops
- Assist with documenting the Lync environment
- Assist with documenting standard operating procedures related to
environment and support of infrastructure
- Troubleshooting any issues with any component of Lync communications
(e.g. phones, headsets, etc.)
- Assist in daily maintenance of Lync environment
- Part of a team to create a Disaster Recover test plan
*Required Skills/Qualifications:*
- College Degree or 8-10 years related work experience, or equivalent
total experience. Candidate must have extensive experience in Windows
Operating System Platform, , Active Directory and group policy. Candidate
must have been a primary participant and set up a Lync environment in one
of their previous assignments.
- *# 1 must have: *Complete understanding and *direct hands-on
experience with setting up a Microsoft Lync 2013 environment.*
Understanding of enterprise voice, Lync mobile clients, Lync web
application, voicemail to e-mail, persistent chat, and Lync federation
- *# 1 must have: *Excellent troubleshooting of system and application
performance related issues and recommend fixes
- *# 1 must have: *Excellent customer service skillset
- Self-motivated, adaptable to change and able to function effectively
in a team environment
- Excellent written and verbal communications skills should include
ability to read, analyze and interpret technical procedures. Ability to
write reports, correspondence and procedures
- Excellent organizational, interpersonal, analytical and presentation
skills
- Must be able to prioritize and manage time effectively as well as
function with no supervision, under tight deadlines, and demonstrate
initiative in problem diagnosis and resolution
- Ability to work independently and do research, test and document new
software and hardware in support of CareFirst, for service request, project
assignments and corporate initiatives
- Strong understanding of networking typologies
- Strong understanding of Storage Area Networks
- Dell Server hardware experience, including Dell Open Manage
- Strong understanding of virtualization technologies to include
VMWare ESX and VMWare view.
- Proficient knowledge of data replication technologies
- Analyze performance statistics (response time, throughput, network
load, etc.) of systems to confirm performance projections and application
usage trends
- Assist with troubleshooting of system and application performance
related issues and recommend fixes
- Strong analytical skills, ability to synthesize cross platform
performance statistics and conduct capacity planning
- Excellent knowledge of MS Office 2013 tool set – MS Word, MS Excel, MS
Project, MS Visio and MS PowerPoint
- Excellent oral and written communications; an ability to present (5%)
and discuss technical information in a way that establishes rapport,
persuades others, and gains understanding
- Ability to work independently, manage multiple tasks and work under
pressure
- Willingness to work from at least two corporate locations in the
Washington, DC metro area
*Preferred Skills/ Qualifications*
- Experience with Solar Winds monitoring systems administration and
configuration is a major plus
- Health Care Industry experience will be a plus
Thanks and Regards,
Vijay Ramagiri
*ProNix* *Inc*
Ph: 732-902-0910 / Fax: 732 909 2000
vi...@pronixinc.com <s...@pronixinc.com>
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