Awesome. Thanks Kirk! On Mon, Nov 1, 2010 at 2:36 PM, Kirk Bridger <[email protected]> wrote: > > If we're creating generic Gnome personas, how will they be used? Are we > looking for a tool that helps us publicize and market Gnome? If they're > intended to capture end user behaviour and needs - which Gnome project will > be using them? If we create them and nobody uses them, is that OK? If > someone uses them, we really should make sure they're as useful as possible > to those people. If we make them too generic then they will simply be > ignored as being unhelpful and unspecific. >
Good questions. Haven't thought of those. To answer these, I think we need feedback from different members of the GNOME community. Let's figure out how we can arrive at a consensus. We can consider the existing personas that have been drafted/created in > various Gnome projects [1, 2, 3, 4] and ask how we can improve upon them (or > even use them). Or look at some existing user observations [5] and ask how > they were used, and how to use them more. > I wasn't aware about most of those projects. Perhaps, we should get in touch with the people behind them. They'll probably be interested. In this case it looks like there is a desire to better understand the > general Gnome user population. I'd suggest trying to focus the personas on > a market approach, rather than a software tool approach, as it seems like > they'll most likely be used as marketing tools. Or perhaps take this > opportunity to collect data on users and present it in a data-rich way, > rather than as stereotypical users. > Sorry I didn't understand what you meant here. Can you expound? If we're able to do a large dump of user data I'd love to look at some ideas > I was throwing around back in the early days of Gnome Shell [6] - taking a > look at existing Gnome desktops, how they're configured, and how they're > modified from the default setup There's a link on that page to a > presentation done at MIX09 by Microsoft [7] on how they gathered data to > retool the Windows taskbar for Windows 7. I think having this kind of data > would be greatly valuable for designers and usability analysts alike in > trying to figure out how to improve the user's experience. > Sure. This is a great opportunity for us :) Although on second thought the panels all go away with the next version of > Gnome, so this might require more thought in terms of what exactly we want > to gather data on. > Good point. We should make sure that we'll gather data that's relevant to GNOME Shell and not just to the existing GNOME desktop setup. > > Kirk > > > [1] Banter personas: http://live.gnome.org/Banter/Design/Personas > [2] Orca personas: http://live.gnome.org/Orca/Specification/Personas > [3] Gnome web personas: http://live.gnome.org/GnomeWeb/WebPersonas > [4] UTS personas: http://live.gnome.org/UTSPersonas > [5] GnomeShell user observations: > http://live.gnome.org/GnomeShell/UserObservationData > [6] Gnome Shell user analysis ideas: > http://live.gnome.org/GnomeShell/UserResearch > [7] Windows 7 user investigation video: > http://videos.visitmix.com/MIX09/C26F (Silverlight required of course > (boo!)) > > > > > On 10/30/2010 09:29 PM, Allan Caeg wrote: > > I'll add some more things to ask based on what I learned from my > profession. > > Let's also ask them what they do when they're not using the computer, > what the usual scenarios in their lives are (being at work, playing with > their kids, ), types of computers where they use GNOME (netbook, desktop, > etc), what distro they use, and why they use GNOME. > > These would help us characterize their mental models and how they > experience GNOME. > > Comments? > > On Sun, Oct 31, 2010 at 12:19 PM, Allan Caeg <[email protected]> wrote: > >> Hello, >> >> Defining personas is very important for User-Centered Design. In fact, >> it should be one of the first activities needed to build a system with good >> UX, based on JJG's Elements of User Experience. We need to know who we're >> designing for before we design, right? >> >> There's an ongoing effort for this, but it's not gaining much traction. >> Fortunately, GNOME.Asia is interested in helping out by doing research in >> Asia. I hope you can help us do research in other areas. We also found this >> GNOME Marketing User >> Survey<http://live.gnome.org/GnomeMarketing/SurveyUsers>effort. We can build >> on this existing work if it's fit. >> >> Let's start by surveying GNOME users about their demographics, computing >> habits, what they use GNOME for, and how much they use GNOME. Would that do? >> If so, let's draft the questionnaire :) >> >> -- >> Regards, >> Allan >> http://www.google.com/profiles/allancaeg#about<http://www.google.com/profiles/AllanCaeg> >> +63 918 948 2520 >> >> > > > -- > Regards, > Allan > http://www.google.com/profiles/allancaeg#about<http://www.google.com/profiles/AllanCaeg> > +63 918 948 2520 > > -- Regards, Allan http://www.google.com/profiles/allancaeg#about<http://www.google.com/profiles/AllanCaeg> +63 918 948 2520
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