Heather,
Oh. In every other program I have purchased, including software IDEs, it is almost always common to get a year (or more) of updates, so it was kind of assumed. For some reason, I thought I upgraded to complete, but you are right about me upgrading to Gold. I checked my purchases. Truth be told, I have not had Live Code that long and had no idea 5 was 'around the corner' considering how much I plunked down (although it was still a good deal). I would have waited if I knew that. I wish there was a product version cycle countdown timer or something. I mean, you went from 4.6 to 5. What happened to 4.7, 4.8 and 4.9???? (lol). Mike On Thu, 20 Oct 2011 09:41:10 +0100, Heather Nagey wrote: > I'm rather concerned about this. The Omega bundle did not include a > year of updates, and if anyone told you it did, they were misinformed, > and giving you incorrect advice. Can you point to where this > information was provided? > > I've checked your license entitlement, and your upgrade was to the > Gold bundle, with a very substantial discount applied due to the free > platforms you earned during the Summer Academy. The Gold bundle does > not carry an extended upgrade entitlement, only the Complete license > offers this. Your upgrade was quite close to the cut off date for > getting LiveCode 5 free however. If you email me in support directly > we might come to some kind of arrangement. > > I'd like to re-iterate however, that we certainly never promised a > year of updates with the Omega bundle. The only license type we sell > that carries a year of updates is the Complete license. > > Regards, > > Heather > > On 20 Oct 2011, at 05:47, Admin wrote: > >> To add to the below questions: I paid for a year of updates, or so I thought, when I bought the Omega Bundle much less than a year ago. Yet, now I have to pay. As someone who has NO money and would like to finish what I started, I was under the impression I was due for a bunch more updates. To somewhat answer the below questions: I understand that I have 4.6 and anything I make with that, and deploy using, will still work, but with all the bugs in the 4.x versions/deployment options and the promise of added features and bug fixes in 5.0, I feel truly slighted. To make matters worse, I upgraded to complete and only a couple of months later, now I have to pay for all updates. (namely, you don't have to update and spend money unless you want the 5.0 features. However, since things were left unfinished, it seems like you HAVE TO pay for the update just to get what you paid for the version before - and even that is not guaranteed). That is the main reason I am so upset. I wish Runrev would man up and not promise a year of updates and a few months later renig. Mike On Wed, 19 Oct 2011 19:51:23 -0700, RevList wrote: >> >>> I have to admit that I have not paid much >> attention to this lately so I may have missed something, and also, because my employer use to pay for my RunRev licenses, I didn't worry too much. Things >> >>> have changed for me lately and it looks like if I >> want to continue developing using LiveCode, I am going to have to maintain the licensing costs myself. When I log in to my account, I see I have purchased ent // $99 >> ft:5px; border-left:#1010ff 2px solid; margin-left:5px; width:100%">And "Buy addon" for Server Deployment // $299 Livecode Box // >> >>> 100%">The last two >> ever purchased. What does the second category mean? Does this mean that my license has expired, and if I want to be able to deply stand alone apps >> >>> ff 2px solid; margin-left:5px; width >> Web Deployment the web plugin? Thanks in advance is someone can point >> >>> dding-left:5px; border-left:#1010ff 2px s >> left:5px; width:100%">Stewart Lynch CreaTECH Solutions sly...@createchsol.com [1] [1] 604.484.8499 Skype:StewartLynch are only 10 kinds of people. >> lockquote> understand binary and those who don't.******************************************_________________________ >> >>> n-left:5px; width:100%">use-livecode mailing >> kquote type="cite" style="padding-left:5px; border-left:#1010ff 2px solid; margin-left:5px; width:100%">http://lists.runrev.com/mailman/listinfo/use-livecode [2] [3] Links: ------ [1] mailto:s >> >>> .com [3] >> runrev.com/mailman/listinfo/use-livecode">http://lists.runrev.com/mailman/listinfo/use-livecode ___________________ >> >>> ec...@lists.runrev.com Please visit this url to subscribe, unsubscribe and mana >> ription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode [3] >> >>> >> >>> >> >>> > > Heather Nagey > Customer Services Manager > http://www.runrev.com/ [4] > LiveCode - Unleash Your Killer App > > _______________________________________________ > use-livecode mailing list > use-livecode@lists.runrev.com [5] > Please visit this url to subscribe, unsubscribe and manage your subscription preferences: > http://lists.runrev.com/mailman/listinfo/use-livecode [6] Links: ------ [1] mailto:sly...@createchsol.com [2] mailto:use-livecode@list<div> >ribeandmanageyoursubscriptionpref </div>ef= [3] http://lists.runrev.com/mailman/listinfo/use-livecode [4] http://www.runrev.com/ [5] mailto:use-livecode@lists.runrev.com [6] http://lists.runrev.com/mailman/listinfo/use-livecode _______________________________________________ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode