To follow up, it's now been sorted out. Yes, I used my registered email address after the emergency response form wasn't being answered.
Ian On 14 Oct 2012, at 01:59, Matthias Rebbe wrote: > > Am 14.10.2012 um 02:58 schrieb Matthias Rebbe <matth...@rebbe.tk>: > >> Hi Ian, >> >> i hope your support request was answered already. >> If not, did you use the e-mail you used for the purchase and did you use the >> word URGENT in the subject. >> I sent such an urgent email some time ago and wondered why i did not get a >> fast response like i did for previous support requests in the past. >> >> Heather told me, that i did not use my email address which i used when >> purchasing the on-rev package. Emergency emails are bound to that e-mail >> address and are only detected when using >> this email address which was used for purchase of that package. >> >> Regards, >> >> Matthias >> >> >> -- >> Matthias Rebbe >> matthias (at) rebbe.tk >> Tel +49.5741.310000 >> Tel +49.160.5504462 >> -- >> >> >> >> >> >> >> >> >> >> >> Am 13.10.2012 um 23:48 schrieb Ian Wood <revl...@azurevision.co.uk>: >> >>> I know the list isn't the place for On-Rev support problems but there's >>> been no response via the emergency support form after more than two hours... >>> >>> Is anyone else on Odin having MySQL problems? cPanel is claiming that the >>> MySQL server is offline and all my Drupal sites are non-responsive with >>> 'Unable to connect to database server', while my On-Rev hosted email >>> accounts haven't accepted any incoming messages for several hours. >>> >>> Is it just me? :-( >>> >>> Ian >>> _______________________________________________ >>> use-livecode mailing list >>> use-livecode@lists.runrev.com >>> Please visit this url to subscribe, unsubscribe and manage your >>> subscription preferences: >>> http://lists.runrev.com/mailman/listinfo/use-livecode >> > > > _______________________________________________ > use-livecode mailing list > use-livecode@lists.runrev.com > Please visit this url to subscribe, unsubscribe and manage your subscription > preferences: > http://lists.runrev.com/mailman/listinfo/use-livecode _______________________________________________ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode
