I used the contact form for emergency support requests. I got a response back last Saturday from David in less than an hour. Things were OK by Sunday. When diesel went sideways again on Wednesday and last night I again used the contact form for emergency support requests but have not received any responses for either of the last 2 emergency support requests. That being said I see that a few hours after both requests the load on diesel went back to LOW.
Ralph DiMola IT Director Evergreen Information Services rdim...@evergreeninfo.net -----Original Message----- From: use-livecode [mailto:use-livecode-boun...@lists.runrev.com] On Behalf Of Matthias Rebbe | M-R-D Sent: Friday, November 20, 2015 4:01 PM To: How to use LiveCode Subject: Re: wtf diesel? Mark, that is absolutely untypical. Did you sent a normal support request or did you put URGENT into the subject line or did you use the contact form for emergency support requests? My emergency support requests,regardless if i used the contact form or if i put urgent in the subject line, were always answered within 2 or 3 hours. Matthias > Am 20.11.2015 um 21:13 schrieb Mark Wieder <mwie...@ahsoftware.net>: > > On 11/20/2015 10:43 AM, Simon wrote: >> Another just arrived... 43 hours late. > > And no response from support since Monday. > > -- > Mark Wieder > ahsoftw...@gmail.com > > _______________________________________________ > use-livecode mailing list > use-livecode@lists.runrev.com > Please visit this url to subscribe, unsubscribe and manage your subscription preferences: > http://lists.runrev.com/mailman/listinfo/use-livecode _______________________________________________ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode _______________________________________________ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode
