Just received an answer. It is not possible to restore my account from the backup. :(
> Am 18.01.2016 um 21:49 schrieb Matthias Rebbe | M-R-D > <matthias_livecode_150...@m-r-d.de>: > > I sent a new emergency ticket just some minutes ago. > > > >> Am 18.01.2016 um 21:42 schrieb Kevin Miller <ke...@livecode.com>: >> >> Its been a fairly concerted attack, we’ve been stretched dealing with it. >> To my knowledge we were on top of the tickets today, I will follow up with >> David again now. >> >> Kind regards, >> >> Kevin >> >> Kevin Miller ~ ke...@livecode.com ~ http://www.livecode.com/ >> LiveCode: Everyone can create apps >> >> >> >> >> On 18/01/2016 20:16, "use-livecode on behalf of Matthias Rebbe | M-R-D" >> <use-livecode-boun...@lists.runrev.com on behalf of >> matthias_livecode_150...@m-r-d.de> wrote: >> >>> Kevin, >>> >>> the index files have a changed date 17.01.2016 7:00 GMT+1. That was >>> yesterday. >>> When were the things restored? I informed support today morning by >>> emergency request at 08:15 GMT+1. >>> Did not hear back from support. So i phoned Heather at 10:00GMT+1. >>> But nothing changed. Until now i did NOT get an answer to my emergency >>> request. 11 hours later ! ! ! >>> And my data is still broken. Btw. that´s the 2nd time that i have to >>> restore it on my own. The last time i had also to restore the data on my >>> own. because there was a problem with your backup. >>> >>> And why is no one able to inform customers about this incident, so the >>> customers can check if their data is broken or not? >>> >>> Matthias >>> >>> >>> >>> >>>> Am 18.01.2016 um 21:00 schrieb Kevin Miller <ke...@livecode.com>: >>>> >>>> Yes, the attacker returned again and used a different vector to achieve >>>> the very same task. We responded within minutes and were able to stop >>>> the >>>> attack fairly rapidly. Mostly things have been restored, if you¹re not >>>> back to normal let us know through the usual channels. >>>> >>>> Kind regards, >>>> >>>> Kevin >>>> >>>> Kevin Miller ~ ke...@livecode.com ~ http://www.livecode.com/ >>>> LiveCode: Everyone can create apps >>>> >>>> >>>> >>>> >>>> On 18/01/2016 18:51, "use-livecode on behalf of Jim Lambert" >>>> <use-livecode-boun...@lists.runrev.com on behalf of j...@netrin.com> >>>> wrote: >>>> >>>>> Matthias, >>>>> >>>>> It is not just your account. I can confirm that the TIO index files >>>>> have >>>>> been overwritten on my account too. >>>>> >>>>> Jim Lambert >>>>> >>>>> >>>>> _______________________________________________ >>>>> use-livecode mailing list >>>>> use-livecode@lists.runrev.com >>>>> Please visit this url to subscribe, unsubscribe and manage your >>>>> subscription preferences: >>>>> http://lists.runrev.com/mailman/listinfo/use-livecode >>>> >>>> >>>> >>>> _______________________________________________ >>>> use-livecode mailing list >>>> use-livecode@lists.runrev.com >>>> Please visit this url to subscribe, unsubscribe and manage your >>>> subscription preferences: >>>> http://lists.runrev.com/mailman/listinfo/use-livecode >>> >>> >>> _______________________________________________ >>> use-livecode mailing list >>> use-livecode@lists.runrev.com >>> Please visit this url to subscribe, unsubscribe and manage your >>> subscription preferences: >>> http://lists.runrev.com/mailman/listinfo/use-livecode >> >> >> >> _______________________________________________ >> use-livecode mailing list >> use-livecode@lists.runrev.com >> Please visit this url to subscribe, unsubscribe and manage your subscription >> preferences: >> http://lists.runrev.com/mailman/listinfo/use-livecode > > > _______________________________________________ > use-livecode mailing list > use-livecode@lists.runrev.com > Please visit this url to subscribe, unsubscribe and manage your subscription > preferences: > http://lists.runrev.com/mailman/listinfo/use-livecode _______________________________________________ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode