Thanks to Matthias and Camm for your quick replies.

Matthias, your method looks like a very good solution to me, especially as we 
have already decided to use Zygodact.

I have more questions, for example about the link between KAGI and a web site 
which describes the product and offers a ‘contact us’ service etc - you have 
this; but I couldn’t understand how that works from my first look at the KAGI 
site. I also think you do your own fulfilment - providing the actual downloads 
to the user - although I see that KAGI offers to do it, presumably for a fee. 
I’d like to know how you made that decision.

If you haven’t the time to explain this in more detail I will just start 
talking to KAGI - but of course it’s really interesting to hear from someone in 
the LiveCode community.

Regards

Graham

> On 17 Mar 2016, at 19:55, Matthias Rebbe <matthias_livecode_150...@m-r-d.de> 
> wrote:
> 
> Graham,
> 
> if you want to go the save way, then you should consider using a service like 
> Fastspring, KAGI or other.
> They will fulfill the complete order,payment and deliver process for you 
> including VAT if applicable. 
> 
> You will get your earnings and do not have to think about VAT.
> 
> Since 1st January as an european reseller  you have to use the VAT-rate of 
> the  buyers country when selling digital products like videostreaming, 
> licenses, downloads or whatever.
> Before that date you could use the VAT-Rate of your country. At least here in 
> Germany the 1st January was the deadline. I am not sure if all european 
> countries already made this mandatory , but it is a european wide thing.
> 
> Because of this regulation i switched to KAGI and do not have to worry about 
> the VAT stuff. 
> 
> Btw. if you want to protect your app you should think about Zygodact 
> http://www.hyperactivesw.com/solutions_zygodact.html 
> <http://www.hyperactivesw.com/solutions_zygodact.html> . It provides you an 
> very easy to use registration serial key system to your LiveCode standalone 
> or stack. It creates for each app a separate registration stack and a key 
> generator stack.
> 
> I am using Zygodact with KAGI order system. KAGI´s order system supports 
> Livecode stacks. So after successful payment KAGI automatically  to creates 
> the registration key using a stack with key generator substack and sends out 
> the registration info to the customer.  That works like a charm.
> 
> Regards,
> 
> Matthias
> 
> 
> 
>> Am 17.03.2016 um 19:06 schrieb Graham Samuel <livf...@mac.com 
>> <mailto:livf...@mac.com>>:
>> 
>> I have been discussing the sale of a desktop product (developed with LC, 
>> obviously) with a colleague. We’re thinking of direct sales, rather than 
>> selling via an agent or an app store type of arrangement. He’s in the US and 
>> I’m in the UK, or at any rate the EU. 
>> 
>> I think that if I sell a low volume of product purely as a download with no 
>> physical fulfilment, I won’t have to charge sales tax anywhere in the 
>> European Union. But I am not sure about the US. It seems that some states 
>> charge sales tax on everything, while others (California, perhaps?) don’t 
>> charge if there is no physical fulfilment. I am not sure if the volume (or 
>> more accurately, the total value of sales per year) comes into it or not. It 
>> certainly does in Europe.
>> 
>> Some people on this list are selling apps, stacks etc in this way - can 
>> anyone explain how they see this? 
>> 
>> This may not be the right place to discuss the issue, but looking at the 
>> only forum topic which seems close - ‘Marketing Your Products’ - it seems 
>> pretty dead.
>> 
>> TIA
>> 
>> Graham
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