>Note: after rereading some of the questions People ask here, i >realized, that not everyone first looks at every place he has access to, >before asking other people for help
Hi Björnke, It's a fundamental trait of human nature, and one should realize that when writing user documentation and providing user support. In 1976 when taking delivery of Oakland Police Dept's. first MIS minicomputer, I asked the Data General service tech if there were characteristic problems encountered by first-time users. "Mainly 'RTFM's", he replied. I subsequently learned the acronym resolves to "Read The F...ing Manual!". In a quarter century of trouble-shooting and end-user support, RTFMs are still the most prevalent types of problems I encounter. And if that isn't bad enough, there are lazy people such as moi who are inclined to ask the group to see if anyone else has encountered the problem before scripting a simple test or trying a few alternative approaches. It's not necessarily a bad thing: I often pick up bits of information from questions & answers that help me weeks or months later on some project I didn't even have in mind when I read the original messages. Rob Cozens CCW, Serendipity Software Company "And I, which was two fooles, do so grow three; Who are a little wise, the best fooles bee." from "The Triple Foole" by John Donne (1572-1631) _______________________________________________ use-revolution mailing list [EMAIL PROTECTED] http://lists.runrev.com/mailman/listinfo/use-revolution
