Dave , My feelings exactly !!!!!
Camm ---- Dave <d...@looktowindward.com> wrote: > Hi Camm, > > I totally agree the lack of support from RunRev has cost many really > good projects. Projects that would have benefitted RunRev and > therefore RunRev developers. > > I find the support section of RunRev to be very dogmatic, narrow > minded and lacking a "can-do" attitude. When I started using RunRev I > was very warm spirited and supportive of the RunRev product, however, > the lack of support and general lack of responsibility on the part of > RunRuv over the years has leached this from me. Now I don't promote > RunRev like I used to and instead of trying to think of ways to > justify using RunRev as my priority I now look to other alternatives > first. > > In the end if you are contemptuousness breeds contempt. > > All the Best > Dave > > On 21 Jan 2009, at 13:20, <cam...@tesco.net> <cam...@tesco.net> wrote: > > > These lists are great and many issues are solved by all > > involved.Thank you. > > No complaints ! > > > > My question is , what should we expect from RUNREV SUPPORT , you > > know those > > guys who charge us for the Software ! > > > > My experience since using Rev is lack of real support compared with > > other Software suppliers. > > > > I have raised bugs and tickets etc.. > > > > For 3 years myself and others wanted to use Serial Com ports > 9. > > Finally in Rev 3.0 this was corrected - a simple fix. > > > > Now I can't use Rev 3.0 due to a Answer Stack / Standalone Password > > issue. > > There are bug reports and support request tickets with RUNREV , but > > nearly all the > > help is coming from the list community. > > > > It may end up not a RUNREV Software issue , but all worked fine > > before Rev 3.0. > > So who's looking into it ? what has changed in Rev 3.0 ? what does > > the error message really mean (they wrote it) ? > > These are questions RUNREV should be working on or don't they > > believe it happens ? > > > > I took some time to look at the BUG lists for RUNREV and that of > > other software > > houses. > > Looking at dates and reports not actioned or addressed RUNREV was the > > worst by a long way. > > > > Have we become too soft !? > > > > Regards > > Camm > > > > _______________________________________________ > use-revolution mailing list > use-revolution@lists.runrev.com > Please visit this url to subscribe, unsubscribe and manage your subscription > preferences: > http://lists.runrev.com/mailman/listinfo/use-revolution _______________________________________________ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
