Thanks very much to Sarah and Mark for their help. The user did what
he should have done after the Snow Leopard upgrade seemed to have
caused a problem with my app. He trashed the original and downloaded
a fresh copy. He now reports that Patent Grabber is working fine!
Regards,
Bruce Pokras
Blazing Dawn Software
www.blazingdawn.com
On Sep 4, 2009, at 3:57 PM, Bruce Pokras wrote:
Hi Mark,
Thanks for your suggestions. Patent Grabber was already installed
on the user's Mac when he upgraded to Snow Leopard. So I am not
sure that the permissions of my standalone would be a problem when
it was working fine until my user's upgrade. Or are you suggesting
that my user should run the command that you provided because the
permissions of his particular copy became corrupted?
I suggested to him that he download and upzip a fresh copy now that
Snow Leopard is installed. I don't know how that could make a
difference, but computers can do weird things sometimes!
Regards,
Bruce
On Sep 2, 2009, at 7:53 PM, Mark Schonewille wrote:
Hi Bruce,
Make sure that all files inside the standalone have the right
permissions.
chmod -R 755 pathToStandalone
It is also possible that the download is corrupt or that the
customer copied the standalone incompletely onto his hard disk.
You also need to make sure that the standalone is universal or for
Intel and not for PPC.
--
Best regards,
Mark Schonewille
Economy-x-Talk Consulting and Software Engineering
http://economy-x-talk.com
Download Snapper Screen Recorder at http://snapper.economy-x-talk.com
On 3 sep 2009, at 01:22, Bruce Pokras wrote:
One user of my Patent Grabber application has reported that the
app simply opens and quits now that he has upgraded to Snow
Leopard. Here is his message:
-----------------------
Dear Sir,
I upgrade from 10.5 to 10.6 then the patent grabber 5.6 version
will automatic close it when I try to open the program.
I have Mac Air information of my machine as the following
(Traditional Chinese version)
機型名稱: MacBook Air
機型識別碼: MacBookAir2,1
處理器名稱: Intel Core 2 Duo
處理器速度: 1.86 GHz
處理器數量: 1
總核心數量: 2
L2 快取記憶體: 6 MB
記憶體: 2 GB
匯流排速度: 1.07 GHz
Boot ROM 版本: MBA21.0075.B03
SMC 版本（系統）: 1.34f8
---------------
Any ideas? I had one person from the U.S. report that he had no
problems with running Patent Grabber under Snow Leopard.
Regards,
Bruce Pokras
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