The problem I had was not just my bank. It was with WorldPay and
the fact the money was going overseas plus the word which caused
the red flag. So it took a special combination of things.
-=>JB<=-
On Feb 11, 2010, at 3:56 PM, Kay C Lan wrote:
Oh, I'm starting to feel good about my bank, which has done some
pretty stupid things security wise with my account/card details, but
lets not go there.
When I head off to some new location for business my wife usually gets
a call from the bank asking to verify charges in Bandra West, India.
Once verified, whenever I go back, no more calls.
When my wife heads off for a conference somewhere, when I get the call
from the bank asking if charges is Durban, South Africa are OK, it
helps take some of the shock of discovering she's bought half the
countries cultural artwork as souvenirs ;-) I keep telling her, one
day I'll tell the bank No, but of course that's a two way street.
I once had trouble with WorldPay when buying Rev, but it was all to do
with VerifyVisa, once I reset my long forgotten password (as I think
WorldPay purchasing Rev is the only time VerifyVisa wants my password
so I only use it once a year) everything worked fine.
On Fri, Feb 12, 2010 at 7:14 AM, Mark Swindell
<mdswind...@cruzio.com> wrote:
The banks are soooo messed up when it comes to protecting
themselves against credit card fraud. I spent the summer in
Europe and even though I called and told Citi specific dates of
where I would be and inclusive dates of when I would be there, on
multiple occasions my card was rejected to my great frustration.
Another call, another inconvenience, another bad excuse and
passing of the buck.
Sort of defeats the purpose of a card, I would say. It was all a
bunch of babbledegook... nonsense to hide the fact that they had
no act together, whatsoever. Bottom line, "This isn't really
about you, customer, it's about us." Next time I will carry my
local credit union's MasterCard and if I have an issue I'll talk
to Mary the Supervisor, not extension 4,562 in unknown city "D."
Mark
On Feb 11, 2010, at 2:28 PM, -= JB =- wrote:
I had problems with the bank and it was due to a word that
is listed with someone like Homeland Security bringing up
a red flag. I think the word was Revolution.
The bank said they would fix it for me so it would not red
flag again.
-=>JB<=-
On Feb 11, 2010, at 2:08 PM, Edward D Lavieri Jr wrote:
David is right; this is not RunRev's fault and should not bring
discredit upon them.
Each purchase I make from them requires me to call my bank to
authorize the transaction. It is worth the phone call.
Maybe's Andre's revTalk/PayPal experiment will get implemented
in the RunRev store.
Ed
On Feb 11, 2010, at 11:55 AM, David Coker wrote:
Hello,
I am unsure of whether or not people that work for runrev get
these mailing
lists, but I am very very frustrated.
Yesterday I got the go ahead to get what I need for development.
The WorldPay shopping system refuses to take any of our
company cards, even
after calling our cardholder and making sure everything was
clear and I was
giving it the right information, etc.
I cannot get any responses ever back from supp...@runrev.com.
My boss is pissed, I am pissed, and he wants me to sort this
out without
international calls to scottland.
He is starting to think runrev is sketchy because of all of
this. I am very
displeased and hope that someone from the company sees this
and makes an
attempt to return my correspondence.
agitated,
andrew kluthe
I recently went through the same thing and can assure you that the
problem is *not* caused by RunRev.
...either your company bank or credit card company has a lock on
international orders, which depending on their policies, can be
corrected by phone or a visit to a local branch. Another good
option
is to use PayPal.
Best regards,
David C.
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