With all due respect, Runtime has thousands of customers. We have a small and efficient team. There is a limit to how many emails I can read and reply to in a day and still do other vital tasks.
Exactly why I proposed a Rev Minister of Communication.
When companies grow-up it is a good idea to implement a structure so that one person at the top does not have to nor try to answer all questions. Delagation of duties, not to mention authority, is part of a managers job.
If Rev has grown to "thousands of customers" then perhaps it is time to examine how the business can benefit from fine-tuning and thereby enable it to grow even larger and more secure.
Why not aim to be better than those "companies our size" ?
I read everything that is sent to me and reply to everything that needs a reply.
It is your business and your right to choose who to ignore, of course.
Regards,
sims
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