Subject: Re: a rare bird...consult and teach/train
Erik Hansen wrote:
--- Dan Shafer <[EMAIL PROTECTED]>
wrote:
It's a rare bird who can
both consult and teach/train
why is that?
As a consultant and teacher/trainer, I can answer that. Consulting
requires hard, analytical focus on problem, process, and solution. The
consultant's output is specific direction and procedures, typically
communicated on the consultant's preferred level, with his or her
preferred (paid-for, remember) methods. The objective is to deliver
the
message, to change the recipient's projected path.
Teaching and/or training requires a soft, empathic focus on others'
skills and behaviors, along with a flexible ability to communicate on
someone else's level and channel. The objective is to inspire the
motivation to explore and integrate the message with the recipient's
current path.
Communication is the eliciting of a response. Effective
communication is
the eliciting of a desired response. The consultant and the
teacher/trainer gear their communication for different responses, and
therefore develop and practice different methods. It's a rare bird
who
can shift from one objective to the other smoothly, easily, without
disrupting the progress of the "objective of the moment".
---- Jerry Muelver
Jerry, that is extremely well put! I have just been in a situation
where I had to try to do both. I'm not so bad at either, but
switching is quite difficult and frustrating. Remembering your words
will surely help me in the future. Its a text clipping on my desktop.
I arrived at a remote client's place two weeks ago on a Wed. morning
with 3 days of work to do in the server room. I never even got
started. The minute I walked in the door, the people needing teaching/
training started in on me. No problem, they are all friends.
Last week I arranged another visit which was accidentally coincident
with a visit from a local independent who is *excellent* at teaching/
training but has never written a line of code in her life. She's also
adept at installing & fixing, which isn't the same as programming.
So, I got some work done in the server room. She got nothing done
configuring the new computers.
Thanks for the insight!
-- Jerry Jensen
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