Katir,
As i did'nt install Win on my MacBook Pro for yet, i need to retreive
the config on a PC before answering. I hope to get time to test this
at the office tomorrow afternoon.
Best,
Pierre
Le 4 sept. 06 à 11:51, Sivakatirswami a écrit :
Pierre Sahores wrote:
Katir,
By default and to let users get Darwin Streaming Server
streamables movies played on their desktops, QT prefs are never
set as expected on the win32 platform. Perhaps could you verify
this point with your customer, even if the movies are availables
in dowloadable mode only ?
Best,
Pierre
Excellent point.
What should such prefs be set to? I'm looking for the default
setting that "naive" users should use who really don't know
anything about this stuff and who just do whatever you tell them.
Sivakatirswami
Le 3 sept. 06 à 05:38, Sivakatirswami a écrit :
Jack Rarick wrote:
No, doesn't need QT 7+ in fact I've stopped distributing H.264
because Windows users
can't view them as the MPEG10 plug-in is only lately bundled
in the OS installed on the "home entertainment center" windows
boxes.
Many Windows users still don't have it and may never have it.
I stick to MPEG4 now either extension .mov or .mp4 seems to work
on any windows machine with 6.5.2
Yes, come to think of it, this lady did upgrade to 7+ but others
who are using
6.5.2 are OK. But: conundrum: other Windows users running
QT 7+ are having no troubles...Rev players perform as expected.
Just a thought. Does the user need Quicktime 7+? Quicktime is
NOT an
intergrated element of a window's machine. You can use an
Applescipt on
MacOS to check - i'm not sure what to on a Window's machine.
Jack Rarick
Braintree Athletic Systems
[EMAIL PROTECTED] 09/02/06 4:26 PM >>>
Help! I'm just entering the scary world of support for software
one deploys. Fortunately traffic is very low
That's good. Unfortunately I don't know where to begin to solve
some problems that are
experienced only on some machines. Every developers dilemma, no
doubty
This lady tell me our app that has players in it that are set to
remote URL's are failing to draw controllers, and there is no
sound from
the movies.
Screen shots here:
http://www.hinduismtoday.com/digital/support/discourse.jpg
http://www.hinduismtoday.com/digital/support/movie.jpg
the image poster on the "discourse" one is actually an image set
to a
remote
url.jpg (not from the player, which is just an audio file)
If we put the players to SMIL files, it crashes Revolution on
her box
and the Microsoft crash report says QT is causing the problem.
If I get her to run a gestalt, her OS and hardware profile
Windows XP, Service Pack 2, plenty of ram etc.
all look exactly the same as some other windows users who tell me
"Oh everything works perfectly... never had a problem from the
beginning!"
OK, so, #1 I need some "mentoring"
What do you professionals do when this kind of thing comes to you.
#2, any clues on the QT problem and solutions?
Sivakatirswami
www.himalayanacademy.com
Get Hinduism Today Digital Edition. It's Free!
http://www.hinduismtoday.com/digital/
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--Om shanti
(In Peace)
Sivakatirswami
www.himalayanacademy.com
Get Hinduism Today Digital Edition. It's Free!
http://www.hinduismtoday.com/digital/
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Pierre Sahores
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--
Om shanti
(In Peace)
Sivakatirswami
www.himalayanacademy.com
Get Hinduism Today Digital Edition. It's Free!
http://www.hinduismtoday.com/digital/
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