On 9/18/18 8:00 AM, Kaos wrote: > Hi All, > > I've recently stepped into a Systems Admin role for a new company, taking > over for the previous admin. We use Guacamole alot in our organization- and > the previous admin did not leave documentation at all. And while nothing is > broken, I have no admin access to Guacamole. I do have access to the > physical server of course, and shell access.
I'd suggest you setup a wiki, support / tickets tracker and a web password manager in preparation of the day you'll leave this to the next sysadmin :) Redmine and Syspass have worked fine for me. > Is there a way to recover the admin credentials? Possibly elevate an > existing account? Create new account with admin? My linux skills are not as > strong as they should be yet-so I may need a bit of hand holding. I couldn't find anything describing every step but you should first find out which authentication method is used (database, basic auth, LDAP, etc.), then check how it works and create/modify a user to get access. For example the documentation describes basic authentication <https://guacamole.apache.org/doc/gug/configuring-guacamole.html#basic-auth> and database authentication <https://guacamole.apache.org/doc/gug/jdbc-auth.html>. You will then need to determine if you need to change a user, elevate its permissions, or else. Before making any changes, backup your environment and database! Good luck, F. -- Fabián Rodríguez http://debian.magicfab.ca/
