I am sorry for the late response, but I just wanted to follow-up with how I resolved my issue in case someone else comes across this same problem.
Connecting via a traditional RDP/MSTSC and using the RDS settings within it helped troubleshoot the issue. I was actually putting all of the information in correctly, for the most part, however the real problem was permissions. Here is one of the errors I found: Dec 15 13:37:58 guacamole guacd[99179]: FreeRDP initialization may fail: The current user's home directory ("/sbin") is not writable, but FreeRDP generally requires a writable home directory for storage of configuration files and certificates. Dec 15 13:37:58 guacamole guacd: guacd[99179]: WARNING:#011FreeRDP initialization may fail: The current user's home directory ("/sbin") is not writable, but FreeRDP generally requires a writable home directory for storage of configuration files and certificates. I was running guacd as a user that did not have permissions to write to the directory. Once I changed that, it all worked perfect and I was able to connect via RDS. Thank you for the help. On Tue, Dec 21, 2021 at 8:36 AM Tyler Marcotte <marcott...@gmail.com> wrote: > Have you tried connecting with traditional RDP from your laptop first to > make sure it's working? In guacamole you need to specify both the PC you're > trying to RDP into and the RDP gateway in the connection configuration. I > use FQDN for both personally. > > On Sun, Dec 19, 2021 at 8:59 PM blee <bradlee...@gmail.com> wrote: > >> I have a 2019 Remote Desktop Gateway and Broker on the same server and am >> attempting to configure Guacamole (1.3) to connect to a Session Host via >> the Gateway/Broker. Assume my Gateway/Broker IP is 192.168.1.1 and I can >> connect to the traditional Gateway via https://192.168.1.1/RDWeb, and >> the line in my RDP file for the load-balance-info parameter is >> >> loadbalanceinfo:s:tsv://MS Terminal Services Plugin.1.Test_RDP >> >> After reading the manual, I believe I entered in all of the information >> correctly in my configuration file, but I am still not able to connect with >> one of the lines in my error log being: >> >> guacd[28097]: INFO: RDP server closed/refused connection: Upstream >> error. >> >> Can I get some guidance on what fields need to be entered as well as the >> values to enable connecting through the Broker? For example, what part of >> the string should I use for the load-balance-info parameter? Can the >> Hostname for the Remote Desktop Gateway be an IP or does it need to be an >> FQDN? >> >> I went through a large portion of the mailing list archives to find a >> similar topic and had difficulties. Any help would be appreciated. >> >>