Hi Benjamine

If you testing it with Windows 10, change security layer in “Require use of 
specific security layer for remote (RDP) connections" to ‘RDP’ via Local GPO 
and try again.

Security Layer = ‘RDP’ for

start gpedit.msc

Go to Computer Configuration/Administrative Templates/Windows Components/Remote 
Desktop Services/Remote Desktop Session Host/Security/Require use of specific 
security layer for remote (RDP) connections

Assuming firewall on Windows 10 is open and RDP is enabled.

Thank you,
--
Dmitri Chebotarov
ITS/SSG @ GMU
223 Aquia Building, Ffx, MSN: 1B5 [https://goo.gl/maps/w2nCJ6APrHC2]
Phone: (703) 993-6175 | Fax: (703) 993-3404
Public key: [https://goo.gl/SlE8tj]

> On Aug 12, 2016, at 12:59 , Cahill, Benjamin <bcah...@alertacademy.com> wrote:
> 
> Hello!
> 
> This is my first time on the mailing list, and my first time using
> guacamole! I have heard many things about its awesome-ness and want to
> join in on the fun.
> 
> This is also the first mailing list I have used, so I would appreciate
> any advice or tips to help me help you help me. (haha!) I have set my
> Gmail editor to plain text mode and will be sure and reply on the
> bottom, as I have heard is appreciated. :-)
> 
> Alrighty, my problem is that I cannot get guacamole 0.9.9 to connect
> using RDP or SSH. I have set up several profiles testing Windows 10
> (RDP), Windows XP (RDP), and Linux (SSH) boxes to no avail.
> 
> I always get this error in my browser when attempting a connection:
> 
> "An internal error has occurred within the Guacamole server, and the
> connection has been terminated. If the problem persists, please notify
> your system administrator, or check your system logs."
> 
> After dutifully checking my system logs, I am still dumbfounded!
> 
> /var/log/syslog:
> 
> Aug 12 11:50:09 guac-test guacd[20075]: Protocol "rdp" selected
> Aug 12 11:50:09 guac-test guacd[20075]: Connection ID is
> "$28dacd08-07c5-4cc1-bbad-e09d4acbfd44"
> Aug 12 11:50:09 guac-test guacd[20075]: No security mode specified.
> Defaulting to RDP.
> Aug 12 11:50:09 guac-test guacd[20075]: Loading keymap "base"
> Aug 12 11:50:09 guac-test guacd[20075]: Loading keymap "en-us-qwerty"
> Aug 12 11:50:10 guac-test guacd[20075]: Starting client
> Aug 12 11:50:10 guac-test guacd[20075]: Client disconnected
> 
> /var/log/tomcat8/catalina.out:
> 
> 11:50:10.227 [http-nio-8080-exec-7] INFO
> o.g.g.net.basic.TunnelRequestService - User "guacadmin" connected to
> connection "1".
> Aug 12, 2016 11:50:10 AM
> org.apache.coyote.AbstractProtocol$AbstractConnectionHandler process
> FINE: Socket: 
> [org.apache.tomcat.util.net.NioEndpoint$KeyAttachment@21901082:org.apache.tomcat.util.net.NioChannel@5ff7f554:java.nio.channels.SocketChannel[connected
> local=/192.168.0.24:8080 remote=/192.168.0.253:60684]], Status in:
> [OPEN_READ], State out: [UPGRADING]
> Aug 12, 2016 11:50:10 AM
> org.apache.coyote.AbstractProtocol$AbstractConnectionHandler process
> FINE: Socket: 
> [org.apache.tomcat.util.net.NioEndpoint$KeyAttachment@21901082:org.apache.tomcat.util.net.NioChannel@5ff7f554:java.nio.channels.SocketChannel[connected
> local=/192.168.0.24:8080 remote=/192.168.0.253:60684]], Status in:
> [OPEN_READ], State out: [UPGRADED]
> Aug 12, 2016 11:50:10 AM
> org.apache.tomcat.websocket.server.WsFrameServer onDataAvailable
> FINE: wsFrameServer.onDataAvailable
> 11:50:10.233 [http-nio-8080-exec-8] INFO
> o.g.g.net.basic.TunnelRequestService - User "guacadmin" disconnected
> from connection "1". Duration: 6 milliseconds
> 
> This is with ".level = FINE" in /etc/tomcat8/logging.properties. There
> are many more logs from tomcat8 but I didn't want to post to many. I
> am new to both guacamole and tomcat but not to Linux. Let me know if I
> should look for something specific or provide other logs.
> 
> Ubuntu 16.04.
> Tried guacamole-0.8.3 from the Ubuntu repos and it worked but I wanted
> to use the latest version.
> Used a PPA here:
> https://launchpad.net/~dnjl/+archive/ubuntu/network-build/+packages
> That had the same problem I described above so then I built from
> source with the script here:
> http://chasewright.com/guacamole-with-mysql-on-ubuntu/
> I am using a VM and have returned to the base snapshot (just a base
> install of Ubuntu 16.04 + set IP) between each try, so there is
> nothing residual between them. All I have described above is what I
> see on the 0.9.9 build from source.
> 
> Any ideas would be greatly appreciated!
> 
> Thanks,
> - Benjamin Cahill

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