I'm not sure where this thread is leading or how it's related to
OFBiz...
In any case, there is CRM functionality in OFBiz. The first step
would be defining in a little more detail what you mean by "CRM"
since that means very different things in different companies. OFBiz
does offer a single view into customer interactions including web
site visits, phone/email/in-person/etc communications, requests,
quotes, orders, shipments, invoices, payments, balance accounts,
projects, calendar events, and many other things. You can also
classify parties for marketing and sales, and do things like
marketing campaigns including reference codes via email, snail mail,
whatever.
If you're looking for simple desktop contact management something
like ACT or even salesforce.com would be better. If you're looking
for enterprise CRM (especially a business or industry specific
incarnation of such) then OFBiz a great basis for the effort.
-David
On Oct 3, 2007, at 11:07 AM, [EMAIL PROTECTED] wrote:
I'd like to see the SWT code as it is. To heck with translating it
to use
web based widgets.
I gotta set up a web site soon to hold code like this.
Skip
-----Original Message-----
From: BJ Freeman [mailto:[EMAIL PROTECTED]
Sent: Wednesday, October 03, 2007 3:06 AM
To: [email protected]
Subject: Re: CRM - Customer Relationship Management facilities in
OFBiz
basically yes.
the tool i used added some classes to better manage things.
http://www.elance.com/p/?
q=eolproviderprofile&view_person=BJFreeman&catid=10
182#tab=1
click on Java CRM
[EMAIL PROTECTED] sent the following on 10/2/2007 8:55 PM:
BJ
SWT as in Eclipse SWT?
Skip
-----Original Message-----
From: BJ Freeman [mailto:[EMAIL PROTECTED]
Sent: Tuesday, October 02, 2007 8:26 PM
To: [email protected]
Subject: Re: CRM - Customer Relationship Management facilities in
OFBiz
there at least two efforts going that i know of.
the data model pretty much has all that you need.
Si's implementation does not totally integrate with the current data
storage. it is built on ofbiz but is supported under opentaps.
Mine is something I am bringing over from Java SWT and SQL db.
Once I figure out how to show the UI I want in widgets I will release
it. Currently for my clients I use a java sWT that connects to ofbiz.
It is built entirely within the current ofbiz datamodel.
as soon as I get some irons of the fire will focus on it more
Philip Laing sent the following on 10/2/2007 7:36 PM:
Thanks for your input relating my previous questions, I am
interested in
implementing some sort of Helpdesk/CRM system and I am interested
in what
facilities OFBiz already has
Thanks
Phil
