Hi,
We have recently deployed OFBiz into our clients production environment. The following is typical of a serious issue we are experiencing: * run Pick n Pack, in a batch job * if we get an error in the "capture" process: o the service does not appear to return a clean error o it attempts re-auth, capture again etc. o ultimately we are experiencing DB locks because of the above (I assume that while waiting for the payment processing the 80 or so users are experiencing db locking issues) Is there a way to simply return a "capture" failure, we'll skip that Order and move on? BTW: in dev test/debug, we are seeing some pretty complex code managing all these iterations (re-auth etc.) but ultimately the order goes into 'pick' and is 'completed'. We are assuming that the store setting "Ship If Capture Fails = Y". Could someone confirm? We are also looking into the usage of the following "store" settings, so if anyone has insight as to how these setting may relate to the problem it would be much appreciated: Assume this setting will keep retrying to authorize (for n times?) if the authorization fails: Retry Failed Auths = Y Assume these are as labeled, keep trying in the event of a failure: Auto Order Cc Try Exp: Y Auto Order Cc Try Other Cards: Y Auto Order Cc Try Later Nsf: Y Auto Order Cc Try Later Max: blank (BTW: our client ships 2000 orders per day, and runs their operation with 80 customer service reps . any help appreciated since this is impacting their business) Regards, Nick Rosser [EMAIL PROTECTED] O: 516.742.7888 x221 C: 516.901.1720 F: 516.742.9169 Visit us at www.salmonllc.com
