Bob,

You're not the only person I've heard from recently who is having problems with 
financial accounts, and billing accounts too. I haven't had a chance to look 
into this, but it does seem like some basic things (such as updating financial 
account totals, and applying payments to invoices in billing accounts) are not 
working, or have been changed so that what is normally expected isn't happening 
and some hidden/obscure thing needs to be done in order finish the process.

What I think needs to be done is to do a gap/overlap analysis between the UBPL 
stories and what exists in OFBiz, and this can be used to document what exists 
and how to do things.

For this case the first step would be to make sure that everything you want to 
do is represented in the UBPL stories, and if not then let me know and I'll 
work you to make some edits.

BTW, I started a gap/overlap effort for UBPL, but I simply haven't had enough 
time to make progress on it.

-David


On Dec 10, 2009, at 4:00 PM, Bob Morley wrote:

> 
> I am really hoping someone can shed some light on the best way to handle the
> following scenario:
> 
> Dude comes into the store and slaps $1000 on the desk as a deposit for some
> Christmas shopping he will be doing in the future.  At some point later,
> same Dude comes in and buys some fancy stuff and uses that $1000 deposit to
> pay for it.
> 
> What we do now is create a financial account of type DEPOSIT_ACCOUNT when he
> comes into the store.  We then make a payment to the financial account of
> type "CUSTOMER_DEPOSIT" for the $1000.  Ultimately, when the customer comes
> in to make the sale we use this financial account as form of payment. 
> Theoretically the dude can come back in and withdrawal the funds from this
> deposit account.
> 
> However, the payment never seems to be getting completed.  If I attempt to
> go through the payment workflow I am forced to apply it to either a billing
> account, payment, invoice, or tax authority.  Moreover, the workflow for the
> financial account transaction was equally frustrating -- I could not
> actually get the $1000 to apply to the guys account unless I ran some form
> of financial account reconciliation.  I have tried to read all of the
> available documentation in the financial and billing account area; but I
> feel I must be missing something.  The only way I could get the
> reconciliation to work was to zap my database assigning the gl
> reconciliation id on the fin_account_trans (I think putting that transaction
> into the reconciliation pool).
> 
> Can anyone comment on this use case -- am I using the proper entities and/or
> is there configuration or some other fanciness that could streamline this
> process.
> -- 
> View this message in context: 
> http://n4.nabble.com/Financial-Accounts-Deposits-Withdrawals-tp960589p960589.html
> Sent from the OFBiz - User mailing list archive at Nabble.com.

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