The CustRequest and related entities are designed for this. No reason to adapt something almost entirely unrelated.
-David On Jan 18, 2011, at 6:16 AM, Jacques Le Roux wrote: > There is a return order process that could maybe be adapted > > Jacques > > From: "Balasubramaniam Mohan" <bapa...@gmail.com> >> Hi, >> New Year Greetings to everyone in the OfBiz Group. >> Does the Data Model support a complaint management system? Is it possible to >> simulate one? >> Have anyone tried? >> Appreciate your reply. >> Regards >> >
