Hello Deepak,

I am not sure how it can be implemented for the External payment methods. I think you can look into the Paypal Express which implements the refund, void etc. You will also need to talk to your payment processor to find if they have API for refund.

Thank,

Raj

On Wednesday 13 February 2013 01:58 PM, Deepak Agarwal wrote:
Thanks for the info Raj.

Could you please guide me in setting up a payment method type.

"It is for cc and netbanking with xyz bank. We simply redirects the users
to the bank page (we do not take any information at our side, no cc details
also). As of now we have configured that as External Payment(No service). "

Should we add the same method type with Refund service also and above is a
correct way of doing.


On Wed, Feb 13, 2013 at 11:29 AM, Rajbir Saini <rajbsa...@yahoo.com> wrote:

Cancelling the order should trigger the refund process if you have refund
configured in the store payment settings.

Raj


On Wednesday 13 February 2013 02:19 AM, Deepak Agarwal wrote:

Can somebody help me here. How to refund the amount without a return. This
happens when an order is delayed and customer asks to cancel the order and
refund the amount. Order is in approved status at this moment.

On Tue, Feb 12, 2013 at 3:01 PM, Deepak Agarwal <dagarwa...@gmail.com
wrote:
  I checked the services and found that refund process is only applicable
with return/replacement but we also refund for the approved and not
completed prepaid orders.

--
Thanks,
Deepak Agarwal,

Mobile: +91 9501190044






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