Hi,

Generally this happens when no root CA certificate is found in JDK key store. This also means if UPS server is not using a certificate sign by well known CA, you will see this error. One way to verify the certificates to open the URL you are trying to connect in the browser and check if you see an error. If you do, it means this certificate s either self signed or not signed by well known CA or the Root CA is missing even in the browser certificate store.

To make it work in test environment (This is not advised for production), you can export the certificate with browser export function and then import it in your JDK using keytool.

Thanks,

Raj

On Monday 04 March 2013 08:22 PM, Robert G. wrote:
edit:

the error ends with the following:
/
3397373 [http-bio-0.0.0.0-443-exec-20] INFO org.ofbiz.base.util.SSLUtil -
Trusting (un-trusted) server certificate chain:
3397373 [http-bio-0.0.0.0-443-exec-20] INFO org.ofbiz.base.util.SSLUtil -
---- CN=wwwcie.ups.com,OU=J2EE,O=United Parcel Service,L=Mahwah,ST=New
Jersey,C=US valid: Tue Apr 12 01:59:59 CEST 2016
3397373 [http-bio-0.0.0.0-443-exec-20] INFO org.ofbiz.base.util.SSLUtil -
---- CN=VeriSign Class 3 Secure Server CA - G3,OU=Terms of use at
https://www.verisign.com/rpa (c)10,OU=VeriSign Trust Network,O=VeriSign\,
Inc.,C=US valid: Sat Feb 08 00:59:59 CET 2020
3397373 [http-bio-0.0.0.0-443-exec-20] INFO org.ofbiz.base.util.SSLUtil -
---- CN=VeriSign Class 3 Public Primary Certification Authority - G5,OU=(c)
2006 VeriSign\, Inc. - For authorized use only,OU=VeriSign Trust
Network,O=VeriSign\, Inc.,C=US valid: Mon Nov 08 00:59:59 CET 2021
3398427 [http-bio-0.0.0.0-443-exec-20] ERROR
org.ofbiz.service.ServiceDispatcher - Error in Service [upsShipmentConfirm]:
FacilityShipmentUpsShipmentConfirmFailed, FacilityShipmentUpsErrorMessage.
3398474 [http-bio-0.0.0.0-443-exec-20] ERROR
org.ofbiz.webapp.control.RequestHandler - Request upsShipmentConfirm caused
an error with the following message:
[FacilityShipmentUpsShipmentConfirmFailed, FacilityShipmentUpsErrorMessage.
]
/



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