Thanks Pierre,
Do you know the purpose of the rejected quantity field in the receiving
form since RMA is the correct way of returning items?
On 02/21/2014 05:04 AM, Pierre Smits wrote:
Christian,
Normally, when goods are received and subsequently rejected by the QA/QI
department an RGA/RMA needs to be negotiated with the supplier and
received. Otherwise there would not be any legal grounds for getting a
reimbursement for faulty products.
In the scenario you outlined the following could/would apply:
- receive 100% of the goods and put in inventory
- get RGA/RMA for faulty products
- do a return for faulty products (state RGA/RMA)
- get credit note or replacement products.
OOTB this functionality is available. Therefore no adjustments on entity
model are required.
Regards,
Pierre Smits
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