Dear Pierre, thank you for your message (also for the jira comment!!). Can you maybe explain me how you proceed the goal of making a return invoice for a customer who has a billing account with sending him a "real" payment by our bank?
- doing the credit note, take negative payment from billing account --> raises balance of billing account *my comment:* Yes that's what it is doing. Until this point I think everything is fine. - doing the actual payment of the amount of credit note to costumer --> lowers cash flow *my comment:* How do you proceed that step? I completed the return process, than the invoice and a payment is created. payment see here: Payment from Return Process <http://mercon24.de/data/payment_returnInvoice.png> This is created automated. The invoice amount was 161,60 €, but the payment is about the double amount and there is written that 161,60 is outstanding. But within the return invoice there is the correct amount of 1 x 161,60 € and no outstanding amount. the billing account screen shows the payment: Payment Tab in Billing account screen <http://mercon24.de/data/billingAccount_paymentScreen.png> So the payment is done to the billing account. How do I get it to my customer now? Maybe I just do understand it wrong - given that the payment is connected to customer with billing account --> lowers balance of billing account Pierre Smits wrote > Robert, > > Yes, when the payment is received the balance of the billing account > should > raise. But that is related to the original invoice. When doing a credit > note for a customer with a billing account the process steps should be > opposite to those of doing an invoice. So: > > - doing the credit note, take negative payment from billing account --> > raises balance of billing account > - doing the actual payment of the amount of credit note to costumer --> > lowers cash flow > - given that the payment is connected to customer with billing account > --> lowers balance of billing account > > Regards, > > Pierre Smits > > *ORRTIZ.COM <http://www.orrtiz.com>* > Services & Solutions for Cloud- > Based Manufacturing, Professional > Services and Retail & Trade > http://www.orrtiz.com -- View this message in context: http://ofbiz.135035.n4.nabble.com/Order-Return-functionality-Billing-Account-tp4648623p4648636.html Sent from the OFBiz - User mailing list archive at Nabble.com.
