Hi Rohit, Emad,
If it's a bug please create and fill a Jira: https://s.apache.org/a5mc3
TIA
Jacques
Le 04/03/2025 à 16:25, Emad Radwan a écrit :
Hello Rohit,
Do we have code to reset the billing account?
Regards,
Emad
On Tue, Mar 4, 2025 at 2:55 PM Rohit Koushal <
[email protected]> wrote:
*Hey Emad,*
*Seems like a bug to me. I’ve confirmed that after receiving the payment,
invoice is marked as paid, and the payment status updates to "received."
However, the OrderPaymentPreference remains in the "unpaid" status, which
is the root cause of this issue. If that gets settled as well, it should
reset the billing amount.*
On Sun, Feb 16, 2025 at 6:57 PM Emad Radwan<[email protected]> wrote:
Hello Community,
Any hint, please?
Regards,
Emad
On Sat, Feb 8, 2025 at 5:36 PM Emad Radwan<[email protected]>
wrote:
Hello Community,
Now if create a sales order and use a billing account and complete the
order workflow till Completed status, and edit the generated payment
using
whatever payment method and complete payment workflow to status
Confirmed;
why this doesn't reset the billing account balance back with the paid
amount?
My understanding is that a billing account is used for sales on credit,
so
when a customer pays later for the payment, why is this not reflected
on
the billing account balance?
Regards,
Emad
--
*Kind Regards,*
*Rohit Koushal | Engineering manager*
*HotWax Systems*<http://www.hotwaxsystems.com/>
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