Hello Swati, First thing to check, have you done specifics to your serviceengine.xml to specify service pool :
> <thread-pool send-to-pool="pool" > purge-job-days="4" > failed-retry-min="3" > ttl="120000" > jobs="100" > min-threads="2" > max-threads="5" > poll-enabled="true" > poll-db-millis="30000"> > <run-from-pool name="pool"/> > </thread-pool> The service should have been planned to "send-to-pool" value, and your instance manage "run-from-pool" jobs. Regards, Gil Le 12/01/26 03:55, Swati Srivastava a écrit : > Hello all, > > > > I have a service in product/spreadsheet/ImportProductServices that is running > properly in local system when I am scheduling the job but on the server it is > getting scheduled but not running, there is no logs about it. In the list of > scheduled jobs , it is showing pending. Can anyone help in determining what > could be wrong. > > > > Thanks in advance for your help! > > > > Regards, > > Swati Srivastava > > (Software Development Engineer) > > (Xerus Systems LLC)
