Dear OpenMeetings Users,
Your guidance to solve the following issue would be appreciated. In Firefox, everything works fine. The video appears and Choose Device dialog box lists all the webcams and microphones attached to the computer. Issue in Chrome browser only: 1. In Chrome browser, in conference room (restricted), when we click on video to appear, only a black screen in video frame appears. 2. In Choose Device popup, Choose webcam and Choose microphone have no items in dropdown menu. We are testing with the vanilla binary downloaded from (https://github.com/apache/openmeetings/releases/tag/3.3.2RC1) and are facing the same issue. The demo server does not have this issue. Logs are below. What could be the issue? Thank you. -------- OM 3.3.2 Snapshot Environment: CentOS 7 MariaDB 10.x JDK 1.8.144 No firewall, no router, no proxy server or load balancer ================ Logs ---------- Step 1: Click on video icon to SHOW VIDEO ----------- DEBUG 09-19 00:06:31.850 1375906 91 o.w.d.h.HazelcastDataStore [ageSavingThread] - Inserted data for session '68031246393BDA49AF42151287DE5087' and page id '0' DEBUG 09-19 00:06:33.582 1377638 55 o.a.o.w.r.RoomBroadcaster [251-7083-exec-7] - ----------- sendUpdatedClient DEBUG 09-19 00:06:33.588 1377644 146 o.a.o.c.u.WebSocketHelper [251-7083-exec-7] - Sending WebSocket message: rightUpdated DEBUG 09-19 00:06:33.627 1377683 127 o.a.o.d.d.r.PollDao [251-7083-exec-7] - :: hasPoll :: 4 DEBUG 09-19 00:06:33.632 1377688 113 o.a.o.d.d.r.PollDao [251-7083-exec-7] - :: getArchived :: 4 DEBUG 09-19 00:06:33.660 1377716 866 o.a.o.c.r.ScopeApplicationAdapter [NioProcessor-4] - ----------- setUserAVSettings 2 DEBUG 09-19 00:06:33.725 1377781 739 o.a.o.c.r.ScopeApplicationAdapter [NioProcessor-4] - start streamBroadcastClose broadcast close: 38 DEBUG 09-19 00:06:33.725 1377781 756 o.a.o.c.r.ScopeApplicationAdapter [NioProcessor-4] - streamBroadcastClose : Client [streamid=2, publicSID=1db9fdd5-9186-4654-b8ae-a63ad2cf2b63, isScreenClient=false, isMobile = false, roomId=4, broadCastID=40, userId=1, avsettings=av, isRecording=false, recordingId=null, recordingMetaDataId=null, screenPublishStarted=false, interviewPodId=null, server=server-1] 2 [INFO] [NioProcessor-4] org.red5.server.stream.StreamService - closeStream stream id: 3 connection: DTY6VMWQR5AV0 [INFO] [NioProcessor-4] org.red5.server.stream.StreamService - Stream not found - streamId: 3 connection: DTY6VMWQR5AV0 INFO 09-19 00:06:33.739 1377795 1329 o.a.o.c.r.ScopeApplicationAdapter [duler_Worker-13] - W3C x-category:stream x-event:stop c-ip:192.168.100.152 cs-bytes:9147 sc-bytes:2435346 x-sname:e30d5ee3-6162-4958-a1e6-5c99598a240f [INFO] [NioProcessor-4] org.red5.server.scope.BasicScope - ClientBroadcastStream already exists: org.red5.server.stream.ClientBroadcastStream@4494bfb5 new: org.red5.server.stream.ClientBroadcastStream@4494bfb5 DEBUG 09-19 00:06:33.754 1377810 650 o.a.o.c.r.ScopeApplicationAdapter [NioProcessor-4] - ----------- streamPublishStart DEBUG 09-19 00:06:33.754 1377810 659 o.a.o.c.r.ScopeApplicationAdapter [NioProcessor-4] - start streamPublishStart broadcast start: 40 CONN RTMPMinaConnection from 192.168.100.152 (in: 9192 out: 2435346) session: DTY6VMWQR5AV0 state: connected DEBUG 09-19 00:06:33.755 1377811 677 o.a.o.c.r.ScopeApplicationAdapter [NioProcessor-4] - newStream SEND: Client [streamid=2, publicSID=1db9fdd5-9186-4654-b8ae-a63ad2cf2b63, isScreenClient=false, isMobile = false, roomId=4, broadCastID=40, userId=1, avsettings=av, isRecording=false, recordingId=null, recordingMetaDataId=null, screenPublishStarted=false, interviewPodId=null, server=server-1] DEBUG 09-19 00:06:33.757 1377813 691 o.a.o.c.r.ScopeApplicationAdapter [Thread-143] - check send to Client [streamid=1, publicSID=3444ebe8-6225-4012-a2fe-a96d0e0faf4f, isScreenClient=false, isMobile = false, roomId=4, broadCastID=-1, userId=1, avsettings=n, isRecording=false, recordingId=null, recordingMetaDataId=null, screenPublishStarted=false, interviewPodId=null, server=server-1] DEBUG 09-19 00:06:33.758 1377814 710 o.a.o.c.r.ScopeApplicationAdapter [Thread-143] - RCL SEND is equal newStream SEND 3444ebe8-6225-4012-a2fe-a96d0e0faf4f || 60617 DEBUG 09-19 00:06:33.759 1377815 691 o.a.o.c.r.ScopeApplicationAdapter [Thread-143] - check send to Client [streamid=2, publicSID=1db9fdd5-9186-4654-b8ae-a63ad2cf2b63, isScreenClient=false, isMobile = false, roomId=4, broadCastID=40, userId=1, avsettings=av, isRecording=false, recordingId=null, recordingMetaDataId=null, screenPublishStarted=false, interviewPodId=null, server=server-1] DEBUG 09-19 00:06:33.760 1377816 707 o.a.o.c.r.ScopeApplicationAdapter [Thread-143] - RCL publicSID is equal newStream SEND DEBUG 09-19 00:06:33.771 1377827 91 o.w.d.h.HazelcastDataStore [ageSavingThread] - Inserted data for session '68031246393BDA49AF42151287DE5087' and page id '0' DEBUG 09-19 00:06:33.781 1377837 127 o.a.o.d.d.r.PollDao [251-7083-exec-7] - :: hasPoll :: 4 DEBUG 09-19 00:06:33.784 1377840 113 o.a.o.d.d.r.PollDao [251-7083-exec-7] - :: getArchived :: 4 DEBUG 09-19 00:06:33.868 1377924 91 o.w.d.h.HazelcastDataStore [ageSavingThread] - Inserted data for session '68031246393BDA49AF42151287DE5087' and page id '0' DEBUG 09-19 00:06:33.881 1377937 91 o.w.d.h.HazelcastDataStore [ageSavingThread] - Inserted data for session 'E86DF5813D38B41F4E1665E1AD89A8A7' and page id '1' DEBUG 09-19 00:06:33.885 1377941 91 o.w.d.h.HazelcastDataStore [ageSavingThread] - Inserted data for session 'E86DF5813D38B41F4E1665E1AD89A8A7' and page id '1' INFO 09-19 00:06:33.919 1377975 1296 o.a.o.c.r.ScopeApplicationAdapter [duler_Worker-15] - W3C x-category:stream x-event:pause c-ip:192.168.100.152 x-sname:453ac59c-6eef-4ac3-8489-139c08da5b55 [INFO] [NioProcessor-3] org.red5.server.stream.StreamService - closeStream stream id: 4 connection: B3KFUMUVPBANW INFO 09-19 00:06:33.939 1377995 1329 o.a.o.c.r.ScopeApplicationAdapter [duler_Worker-17] - W3C x-category:stream x-event:stop c-ip:192.168.100.152 cs-bytes:2855805 sc-bytes:159359 x-sname:453ac59c-6eef-4ac3-8489-139c08da5b55 DEBUG 09-19 00:06:33.958 1378014 91 o.w.d.h.HazelcastDataStore [ageSavingThread] - Inserted data for session 'E86DF5813D38B41F4E1665E1AD89A8A7' and page id '1' INFO 09-19 00:06:33.964 1378020 1329 o.a.o.c.r.ScopeApplicationAdapter [duler_Worker-14] - W3C x-category:stream x-event:stop c-ip:192.168.100.152 cs-bytes:2855844 sc-bytes:159382 x-sname:5b332cdb-be27-411c-badf-8d7c3f4660ec INFO 09-19 00:06:33.995 1378051 1251 o.a.o.c.r.ScopeApplicationAdapter [duler_Worker-18] - W3C x-category:stream x-event:play c-ip:192.168.100.152 x-sname:d6c82a7c-7b20-4393-a389-db8c343fa300 x-name:40 INFO 09-19 00:06:33.995 1378051 1334 o.a.o.c.r.ScopeApplicationAdapter [duler_Worker-16] - W3C x-category:stream x-event:play c-ip:192.168.100.152 x-sname:d6c82a7c-7b20-4393-a389-db8c343fa300 ======= Step 2: Click on video icon to STOP Video - DEBUG 09-19 00:07:07.337 1411393 146 o.a.o.c.u.WebSocketHelper [51-7083-exec-10] - Sending WebSocket message: rightUpdated DEBUG 09-19 00:07:07.355 1411411 127 o.a.o.d.d.r.PollDao [51-7083-exec-10] - :: hasPoll :: 4 DEBUG 09-19 00:07:07.358 1411414 113 o.a.o.d.d.r.PollDao [51-7083-exec-10] - :: getArchived :: 4 DEBUG 09-19 00:07:07.396 1411452 866 o.a.o.c.r.ScopeApplicationAdapter [NioProcessor-4] - ----------- setUserAVSettings 2 DEBUG 09-19 00:07:07.426 1411482 91 o.w.d.h.HazelcastDataStore [ageSavingThread] - Inserted data for session '68031246393BDA49AF42151287DE5087' and page id '0' DEBUG 09-19 00:07:07.430 1411486 127 o.a.o.d.d.r.PollDao [51-7083-exec-10] - :: hasPoll :: 4 DEBUG 09-19 00:07:07.433 1411489 113 o.a.o.d.d.r.PollDao [51-7083-exec-10] - :: getArchived :: 4 DEBUG 09-19 00:07:07.439 1411495 739 o.a.o.c.r.ScopeApplicationAdapter [NioProcessor-4] - start streamBroadcastClose broadcast close: 40 DEBUG 09-19 00:07:07.440 1411496 756 o.a.o.c.r.ScopeApplicationAdapter [NioProcessor-4] - streamBroadcastClose : Client [streamid=2, publicSID=1db9fdd5-9186-4654-b8ae-a63ad2cf2b63, isScreenClient=false, isMobile = false, roomId=4, broadCastID=42, userId=1, avsettings=a, isRecording=false, recordingId=null, recordingMetaDataId=null, screenPublishStarted=false, interviewPodId=null, server=server-1] 2 [INFO] [NioProcessor-4] org.red5.server.scope.BasicScope - ClientBroadcastStream already exists: org.red5.server.stream.ClientBroadcastStream@44f296e0 new: org.red5.server.stream.ClientBroadcastStream@44f296e0 DEBUG 09-19 00:07:07.460 1411516 650 o.a.o.c.r.ScopeApplicationAdapter [NioProcessor-4] - ----------- streamPublishStart DEBUG 09-19 00:07:07.461 1411517 659 o.a.o.c.r.ScopeApplicationAdapter [NioProcessor-4] - start streamPublishStart broadcast start: 42 CONN RTMPMinaConnection from 192.168.100.152 (in: 9534 out: 2436976) session: DTY6VMWQR5AV0 state: connected DEBUG 09-19 00:07:07.461 1411517 677 o.a.o.c.r.ScopeApplicationAdapter [NioProcessor-4] - newStream SEND: Client [streamid=2, publicSID=1db9fdd5-9186-4654-b8ae-a63ad2cf2b63, isScreenClient=false, isMobile = false, roomId=4, broadCastID=42, userId=1, avsettings=a, isRecording=false, recordingId=null, recordingMetaDataId=null, screenPublishStarted=false, interviewPodId=null, server=server-1] DEBUG 09-19 00:07:07.463 1411519 691 o.a.o.c.r.ScopeApplicationAdapter [Thread-146] - check send to Client [streamid=1, publicSID=3444ebe8-6225-4012-a2fe-a96d0e0faf4f, isScreenClient=false, isMobile = false, roomId=4, broadCastID=-1, userId=1, avsettings=n, isRecording=false, recordingId=null, recordingMetaDataId=null, screenPublishStarted=false, interviewPodId=null, server=server-1] DEBUG 09-19 00:07:07.463 1411519 710 o.a.o.c.r.ScopeApplicationAdapter [Thread-146] - RCL SEND is equal newStream SEND 3444ebe8-6225-4012-a2fe-a96d0e0faf4f || 60617 DEBUG 09-19 00:07:07.465 1411521 691 o.a.o.c.r.ScopeApplicationAdapter [Thread-146] - check send to Client [streamid=2, publicSID=1db9fdd5-9186-4654-b8ae-a63ad2cf2b63, isScreenClient=false, isMobile = false, roomId=4, broadCastID=42, userId=1, avsettings=a, isRecording=false, recordingId=null, recordingMetaDataId=null, screenPublishStarted=false, interviewPodId=null, server=server-1] DEBUG 09-19 00:07:07.465 1411521 707 o.a.o.c.r.ScopeApplicationAdapter [Thread-146] - RCL publicSID is equal newStream SEND DEBUG 09-19 00:07:07.498 1411554 91 o.w.d.h.HazelcastDataStore [ageSavingThread] - Inserted data for session 'E86DF5813D38B41F4E1665E1AD89A8A7' and page id '1' DEBUG 09-19 00:07:07.501 1411557 91 o.w.d.h.HazelcastDataStore [ageSavingThread] - Inserted data for session 'E86DF5813D38B41F4E1665E1AD89A8A7' and page id '1' DEBUG 09-19 00:07:07.558 1411614 91 o.w.d.h.HazelcastDataStore [ageSavingThread] - Inserted data for session '68031246393BDA49AF42151287DE5087' and page id '0' DEBUG 09-19 00:07:07.599 1411655 91 o.w.d.h.HazelcastDataStore [ageSavingThread] - Inserted data for session 'E86DF5813D38B41F4E1665E1AD89A8A7' and page id '1' INFO 09-19 00:07:07.631 1411687 1296 o.a.o.c.r.ScopeApplicationAdapter [duler_Worker-26] - W3C x-category:stream x-event:pause c-ip:192.168.100.152 x-sname:d6c82a7c-7b20-4393-a389-db8c343fa300 [INFO] [NioProcessor-3] org.red5.server.stream.StreamService - closeStream stream id: 2 connection: B3KFUMUVPBANW INFO 09-19 00:07:07.650 1411706 1329 o.a.o.c.r.ScopeApplicationAdapter [duler_Worker-27] - W3C x-category:stream x-event:stop c-ip:192.168.100.152 cs-bytes:2856321 sc-bytes:163936 x-sname:d6c82a7c-7b20-4393-a389-db8c343fa300 INFO 09-19 00:07:07.681 1411737 1334 o.a.o.c.r.ScopeApplicationAdapter [duler_Worker-29] - W3C x-category:stream x-event:play c-ip:192.168.100.152 x-sname:a5ab5f68-915d-4629-b39e-e29477c927a5 INFO 09-19 00:07:07.681 1411737 1251 o.a.o.c.r.ScopeApplicationAdapter [duler_Worker-31] - W3C x-category:stream x-event:play c-ip:192.168.100.152 x-sname:a5ab5f68-915d-4629-b39e-e29477c927a5 x-name:42 Sincerely, Hemant K. Sabat Coscend Communications Solutions <http://www.coscend.com/> www.Coscend.com ------------------------------------------------------------------ Real-time, Interactive Video Collaboration, Tele-healthcare, Tele-education, Telepresence Services, on the fly. ------------------------------------------------------------------ CONFIDENTIALITY NOTICE: See 'Confidentiality Notice Regarding E-mail Messages from Coscend Communications Solutions' posted at: <http://www.coscend.com/Terms_and_Conditions.html> http://www.Coscend.com/Terms_and_Conditions.html --- This email has been checked for viruses by AVG. http://www.avg.com
