Hello jox, your question is for user@ mailing list NOT for dev@ (dev@ is for OM development questions)
On Wed, 13 May 2020 at 21:51, jox joe <jox...@gmail.com> wrote: > SPECIFICATION OF THE ENVIRONMENT: > > Main server: > It is a VPS. Runs as a guest in a virtual environment. > Ubuntu 18.04.4 LTS (GNU/Linux 4.19.0-6-amd64 x86_64) > > INSTALLED APPLICATIONS under the UBUNTU server: > > Installation OpenMeetings 5.0.0-M4 on Ubuntu 18.04 LTS.pdf > Installation SSL certificates and Coturn for OpenMeetings 5.0.0-M4 on > Ubuntu 18.04.pdf > I used these two documents above and installed everything including > the CoTURN server and the "letsencrypt.org" free SSL certificate. > The SSL certificate was installed manually, I did nor used > the automatic installation method. > No firewall is activated on the Linux server. > > INSTALLED APPLICATIONS/CLIENT MACHINES: > - operating systems: Windows 10 > - Google Chrome is up to date > (Version 81.0.4044.138 (Official Build) (64-bit)) > - proxy: no > > SPECIFICATION OF THE PERFORMED TESTING: > Two user are present in the same room. > One is sitting in Greece the other one in London. > We used the following functions: > - video/audio communication > - screenshare > Duration of the test: one hour > > DESCRIPTION OF THE PROBLEM: > > Audio/video connection suddenly stoped > abou ten times within the one hour. > The other user cannot hear/see me or the other way. > Connection can be reestablished with EXIT and > then entering the room again. > M4 contains code (https://issues.apache.org/jira/browse/OPENMEETINGS-2209) to restore connection in case it was broken for whatever reason should be investigated and fixed > > If I do same testing using two machines on the same > local network running the same client, the video/audio > communication is very stable. > Is it also Win10+Chrome clients? > > DEBUG INFORMATION: > CoTURN server log: > 288154: session 003000000000000117: realm <kurento.org> user <>: incoming > packet message processed, error 401: Unauthorized > 288154: handle_udp_packet: New UDP endpoint: local addr 89.120.30.78:3478, > remote addr 189.105.252.44:14294 > 288154: session 003000000000000118: realm <kurento.org> user <>: incoming > packet message processed, error 401: Unauthorized > 288154: handle_udp_packet: New UDP endpoint: local addr 89.120.30.78:3478 > , remote addr 183.206.174.85:14295 > 288154: session 001000000000000118: realm <kurento.org> user <>: incoming > packet message processed, error 401: Unauthorized > 288154: handle_udp_packet: New UDP endpoint: local addr 95.140.40.95:3478, > remote addr 189.105.252.44:14294 > 288154: session 003000000000000119: realm <kurento.org> user <>: incoming > packet message processed, error 401: Unauthorized > 288154: session 003000000000000117: realm <kurento.org> user <>: incoming > packet message processed, error 401: Unauthorized > 288154: session 003000000000000118: realm <kurento.org> user <>: incoming > packet message processed, error 401: Unauthorized > 288154: session 001000000000000118: realm <kurento.org> user <>: incoming > packet message processed, error 401: Unauthorized > 288154: session 003000000000000119: realm <kurento.org> user <>: incoming > packet message processed, error 401: Unauthorized > I believe you need to check your coturn+OM config i.e. /etc/turnserver.conf and applicationContext.xml > > Full of "error 401: Unauthorized" and video/audio unstable. > If I use the client machines on the local network, no "error 401: > Unauthorized" message > and video/audio stable. > > QUESTIONS: > 1. > The turn server log has no date stamp so I cant determine the action in the > application. > Should I modify the COTURN server source and recompile it? > I usually use `tail -f ` and the list of the logs it can help to see the correct order BUT in this case your browser talks to TURN server not OM so I doubt logs can help > > 2. > Is "error 401: Unauthorized" a legal message? > Where can I find info about this? > As I wrote earlier I would check coturn config and the values used in $OM/**/applicationContext.xml > > 3. > Has anyone the same problem? > Not me :( > > 4. > Should I set anything in the Chrome client > if I want to use it with the CoTurn server? > No > > 5. > I have several hours testing capacaty > every week. > Could you give me any hint how to proceed? > I want want to find out why is this version so > unstable. It is practically unusable. > Hopefully have provide you with some info :) > > By the way, I like OM. > > Thank you. > jox > > (REF: 2020-05-13-13-43-26) > > > > > Search Results > Web result with site links > -- Best regards, Maxim