Re: Converting documents after upgrade

[Ali Alhaidary]

No, OM is writing on the correct folder, however, the convertor is not.


On 10/1/20 2:22 AM, Denis Noctor wrote:

I made my own... which I think might be the root of the problem.... changed 
folder name to open510... but made relevant changes in tomcat4...

Seems to be a permissions issue... will review and check...

Sent from my iPhone

On Sep 30, 2020, at 4:38 PM, Ali Alhaidary <ali.alhaid...@the5stars.org> wrote:

Denis,

Do you use the default data folder(/opt/open501/webapps/openmeetings/data), or 
you made your own?

On 10/1/20 12:25 AM, Ali Alhaidary wrote:
ERROR 09-30 21:05:59.614 o.j.l.o.VerboseProcess:84 
[Thread-1650] -
ERROR 09-30 21:05:59.614 o.j.l.o.VerboseProcess:84 
[Thread-1650] - (process:4831): dconf-CRITICAL **: 21:05:59.614: unable 
to create directory '/home/om_user/.cache/dconf': Permission denied.  dconf 
will not work properly.
ERROR 09-30 21:05:59.640 o.j.l.o.VerboseProcess:84 
[Thread-1650] - LibreOffice 6.4 - Fatal Error: The application cannot be 
started.
ERROR 09-30 21:05:59.640 o.j.l.o.VerboseProcess:84 
[Thread-1650] - Extension Manager: exception in synchronize
INFO  09-30 21:05:59.814 o.j.c.o.AbstractOfficeManagerPool:156 
[Thread-1636] - Stopping the office manager pool...
INFO  09-30 21:05:59.814 o.j.l.o.OfficeProcessManager:313 
[Thread-1636] - Submitting task 'Stop' and waiting...
INFO  09-30 21:05:59.814 o.j.l.o.OfficeProcess:240 
[officeprocess-1] - Trying to forcibly terminate process: 
'host=127.0.0.1,port=2002,tcpNoDelay=1'; pid: 4831
INFO  09-30 21:05:59.818 o.j.l.o.OfficeProcessManager:204 
[officeprocess-1] - Process terminated with code 77
INFO  09-30 21:05:59.818 o.j.l.o.OfficeProcessManager:121 
[officeprocess-1] - Process exited with code 77
INFO  09-30 21:05:59.821 o.j.c.o.AbstractOfficeManagerPool:174 
[Thread-1636] - Office manager stopped
ERROR 09-30 21:05:59.822 o.a.o.c.c.DocumentConverter:109 
[Thread-1636] - doJodConvert
org.jodconverter.core.office.OfficeException: Office process died with exit 
code 77

Permission issue here, or wrong path...

On 10/1/20 12:09 AM, Ali Alhaidary wrote:
same here

On 9/30/20 11:06 PM, Denis Noctor wrote:
Hi there guys,

Having recently upgraded to the OM 5.1.O snapshot, I realize I can only upload 
pdfs and jpgs - no other file conversion appears to work... (all other 
functionality etc seems fine).

Everything works fine on https://om.alteametasoft.com:8443/next/ so the problem 
is clearly on my side.

Any suggestions before considering a clean reinstall?

Thanks

Denis