Well This *FailedToExecuteCommand `'gs' * basically means you don't have ghostscript installed
`apt install ghostscript` On Thu, 15 Oct 2020 at 19:20, K. Kamhamea <kamha...@googlemail.com> wrote: > process: doJodConvert > command: null > exception: null > error: Document converted successfully > exitValue: 0 > optional: false > out: null > > process: convert PDF to images > command: convert -density 150 -define pdf:use-cropbox=true > /opt/open501/webapps/openmeetings/data/upload/files/a3be2e9f-03da-46c1-8db8-95f335f3cb6f/a3be2e9f-03da-46c1-8db8-95f335f3cb6f.pdf > +profile '*' -quality 90 > /opt/open501/webapps/openmeetings/data/upload/files/a3be2e9f-03da-46c1-8db8-95f335f3cb6f/page-%04d.png > > exception: null > error: convert-im6.q16: FailedToExecuteCommand `'gs' -sstdout=%stderr > -dQUIET -dSAFER -dBATCH -dNOPAUSE -dNOPROMPT -dMaxBitmap=500000000 > -dAlignToPixels=0 -dGridFitTT=2 '-sDEVICE=pngalpha' -dTextAlphaBits=4 > -dGraphicsAlphaBits=4 '-r150x150' -dUseCropBox > '-sOutputFile=/tmp/magick-58927Ww3-PTFW5x0Z%d' > '-f/tmp/magick-58927p9wkDZxBCVUZ' '-f/tmp/magick-58927E4UPxDcnkQeY'' (1) @ > error/pdf.c/InvokePDFDelegate/291. > convert-im6.q16: no images defined > `/opt/open501/webapps/openmeetings/data/upload/files/a3be2e9f-03da-46c1-8db8-95f335f3cb6f/page-%04d.png' > @ error/convert.c/ConvertImageCommand/3258. > exitValue: 1 > optional: false > out: > > Looks like ImageMagick is not properly installed, but in fact it is. I > just double checked it. Also the configuration lines (pattern PS and PDF) > are properly commented out. > > Am Do., 15. Okt. 2020 um 13:56 Uhr schrieb Maxim Solodovnik < > solomax...@gmail.com>: > >> Can you click the "exclamation icon"? it will show dialog with all steps >> including the one with error >> >> On Thu, 15 Oct 2020 at 17:39, K. Kamhamea <kamha...@googlemail.com> >> wrote: >> >>> Though I did no problem encounter with M4, it doesn't work with the >>> current version now. >>> >>> [image: grafik.png] >>> >>> The logfiles don't show any error (as far as I can say) This is the >>> catalina.out content for these two uploads: >>> >>> ^[[39mDEBUG^[[0;39m 10-15 11:23:59.653 >>> ^[[36mo.a.o.w.c.OmWebSocketPanel:129 [nio-5443-exec-1]^[[0;39m - Sending >>> WebSocket PING >>> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.342 >>> ^[[36mo.a.o.c.d.f.FileProcessor:72 [Thread-320]^[[0;39m - file extension: >>> pdf >>> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.349 >>> ^[[36mo.a.o.c.d.f.FileProcessor:76 [Thread-320]^[[0;39m - isAsIs: false >>> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.349 >>> ^[[36mo.a.o.c.d.f.FileProcessor:106 [Thread-320]^[[0;39m - writing file to: >>> /opt/open501/webapps/openmeetings/data/upload/files/5c1ae4de-5ce0-42ec-8d83-8e989ca2a95e/5c1ae4de-5ce0-42ec-8d83-8e989ca2> >>> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.350 >>> ^[[36mo.a.o.c.d.f.FileProcessor:113 [Thread-320]^[[0;39m - Office document: >>> /opt/open501/webapps/openmeetings/data/upload/files/5c1ae4de-5ce0-42ec-8d83-8e989ca2a95e/5c1ae4de-5ce0-42ec-8d83-8e989ca2> >>> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.352 >>> ^[[36mo.a.o.c.c.DocumentConverter:65 [Thread-320]^[[0;39m - fullProcessing: >>> false >>> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.353 >>> ^[[36mo.a.o.c.c.DocumentConverter:74 [Thread-320]^[[0;39m - -- generate >>> page images -- >>> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.353 >>> ^[[36mo.a.o.c.c.ImageConverter:180 [Thread-320]^[[0;39m - convertDocument >>> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.360 ^[[36mo.a.o.u.p.ProcessHelper:85 >>> [Thread-320]^[[0;39m - START convert PDF to images ################# >>> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.360 ^[[36mo.a.o.u.p.ProcessHelper:86 >>> [Thread-320]^[[0;39m - convert -density 150 -define pdf:use-cropbox=true >>> /opt/open501/webapps/openmeetings/data/upload/files/5c1ae4de-5ce0-42ec-8d83-8e989ca2a95e/5c> >>> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.391 ^[[36mo.a.o.u.p.ProcessHelper:92 >>> [Thread-320]^[[0;39m - END convert PDF to images ################# >>> ^[[34mINFO ^[[0;39m 10-15 11:24:10.392 ^[[36mo.a.o.d.d.r.RoomDao:86 >>> [Thread-320]^[[0;39m - [get]: No room id given >>> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.514 >>> ^[[36mo.a.o.c.d.f.FileProcessor:136 [Thread-320]^[[0;39m - fileId: 6 >>> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.515 >>> ^[[36mo.a.o.c.d.f.FileProcessor:97 [Thread-320]^[[0;39m - Clean up was >>> successful ? true >>> ^[[39mDEBUG^[[0;39m 10-15 11:24:19.617 ^[[36mo.a.o.d.d.f.FileItemDao:55 >>> [nio-5443-exec-2]^[[0;39m - getByOwner() started >>> ^[[39mDEBUG^[[0;39m 10-15 11:24:29.703 >>> ^[[36mo.a.o.w.c.OmWebSocketPanel:129 [nio-5443-exec-8]^[[0;39m - Sending >>> WebSocket PING >>> >>> >>> ^[[39mDEBUG^[[0;39m 10-15 11:30:00.249 >>> ^[[36mo.a.o.w.c.OmWebSocketPanel:129 [nio-5443-exec-6]^[[0;39m - Sending >>> WebSocket PING >>> ^[[39mDEBUG^[[0;39m 10-15 11:30:20.437 >>> ^[[36mo.a.o.c.d.f.FileProcessor:72 [Thread-339]^[[0;39m - file extension: >>> pptx >>> ^[[39mDEBUG^[[0;39m 10-15 11:30:20.460 >>> ^[[36mo.a.o.c.d.f.FileProcessor:76 [Thread-339]^[[0;39m - isAsIs: false >>> ^[[39mDEBUG^[[0;39m 10-15 11:30:20.460 >>> ^[[36mo.a.o.c.d.f.FileProcessor:106 [Thread-339]^[[0;39m - writing file to: >>> /opt/open501/webapps/openmeetings/data/upload/files/bd02ba93-9a8a-481b-b3a0-bef60f98ad4a/bd02ba93-9a8a-481b-b3a0-bef60f98> >>> ^[[39mDEBUG^[[0;39m 10-15 11:30:20.460 >>> ^[[36mo.a.o.c.d.f.FileProcessor:113 [Thread-339]^[[0;39m - Office document: >>> /opt/open501/webapps/openmeetings/data/upload/files/bd02ba93-9a8a-481b-b3a0-bef60f98ad4a/bd02ba93-9a8a-481b-b3a0-bef60f98> >>> ^[[39mDEBUG^[[0;39m 10-15 11:30:20.462 >>> ^[[36mo.a.o.c.c.DocumentConverter:65 [Thread-339]^[[0;39m - fullProcessing: >>> true >>> ^[[39mDEBUG^[[0;39m 10-15 11:30:20.462 >>> ^[[36mo.a.o.c.c.DocumentConverter:67 [Thread-339]^[[0;39m - -- running JOD >>> -- >>> ^[[34mINFO ^[[0;39m 10-15 11:30:20.464 >>> ^[[36mo.j.l.o.OfficeProcessManager:313 [Thread-339]^[[0;39m - Submitting >>> task 'Start' and waiting... >>> ^[[34mINFO ^[[0;39m 10-15 11:30:20.472 >>> ^[[36mo.j.l.o.OfficeDescriptor:101 [officeprocess-6]^[[0;39m - soffice info >>> (from exec path): Product: LibreOffice - Version: ??? - >>> useLongOptionNameGnuStyle: true >>> ^[[34mINFO ^[[0;39m 10-15 11:30:20.574 ^[[36mo.j.l.o.OfficeDescriptor:75 >>> [officeprocess-6]^[[0;39m - soffice info (from help output): Product: >>> LibreOffice - Version: 7.0.2.2 - useLongOptionNameGnuStyle: true >>> ^[[34mINFO ^[[0;39m 10-15 11:30:20.574 ^[[36mo.j.l.o.OfficeProcess:420 >>> [officeprocess-6]^[[0;39m - OFFICE HOME: /usr/lib/libreoffice >>> ^[[34mINFO ^[[0;39m 10-15 11:30:20.575 ^[[36mo.j.l.o.OfficeProcess:421 >>> [officeprocess-6]^[[0;39m - Starting process with --accept >>> 'socket,host=127.0.0.1,port=2002,tcpNoDelay=1;urp;StarOffice.ServiceManager' >>> and profileDir '/opt/open501/> >>> ^[[34mINFO ^[[0;39m 10-15 11:30:20.587 ^[[36mo.j.l.o.OfficeProcess:434 >>> [officeprocess-6]^[[0;39m - Started process; pid: 54868 >>> ^[[31mWARN ^[[0;39m 10-15 11:30:20.839 ^[[36mo.j.l.o.ConnectRetryable:89 >>> [officeprocess-6]^[[0;39m - Office process died with exit code 81; >>> restarting it >>> ^[[34mINFO ^[[0;39m 10-15 11:30:20.855 >>> ^[[36mo.j.l.o.OfficeDescriptor:101 [officeprocess-6]^[[0;39m - soffice info >>> (from exec path): Product: LibreOffice - Version: ??? - >>> useLongOptionNameGnuStyle: true >>> ^[[34mINFO ^[[0;39m 10-15 11:30:20.946 ^[[36mo.j.l.o.OfficeDescriptor:75 >>> [officeprocess-6]^[[0;39m - soffice info (from help output): Product: >>> LibreOffice - Version: 7.0.2.2 - useLongOptionNameGnuStyle: true >>> ^[[34mINFO ^[[0;39m 10-15 11:30:20.946 ^[[36mo.j.l.o.OfficeProcess:420 >>> [officeprocess-6]^[[0;39m - OFFICE HOME: /usr/lib/libreoffice >>> ^[[34mINFO ^[[0;39m 10-15 11:30:20.947 ^[[36mo.j.l.o.OfficeProcess:421 >>> [officeprocess-6]^[[0;39m - Starting process with --accept >>> 'socket,host=127.0.0.1,port=2002,tcpNoDelay=1;urp;StarOffice.ServiceManager' >>> and profileDir '/opt/open501/> >>> ^[[34mINFO ^[[0;39m 10-15 11:30:20.956 ^[[36mo.j.l.o.OfficeProcess:434 >>> [officeprocess-6]^[[0;39m - Started process; pid: 54893 >>> ^[[34mINFO ^[[0;39m 10-15 11:30:21.254 >>> ^[[36mo.j.l.o.OfficeConnection:176 [officeprocess-6]^[[0;39m - Connected: >>> 'socket,host=127.0.0.1,port=2002,tcpNoDelay=1' >>> ^[[34mINFO ^[[0;39m 10-15 11:30:21.255 >>> ^[[36mo.j.l.t.LocalConversionTask:93 [ter-poolentry-7]^[[0;39m - Executing >>> local conversion task [pptx -> pdf]... >>> ^[[34mINFO ^[[0;39m 10-15 11:30:23.130 >>> ^[[36mo.j.c.o.AbstractOfficeManagerPool:156 [Thread-339]^[[0;39m - Stopping >>> the office manager pool... >>> ^[[34mINFO ^[[0;39m 10-15 11:30:23.131 >>> ^[[36mo.j.l.o.OfficeProcessManager:313 [Thread-339]^[[0;39m - Submitting >>> task 'Stop' and waiting... >>> ^[[34mINFO ^[[0;39m 10-15 11:30:23.180 >>> ^[[36mo.j.l.o.OfficeConnection:218 [ssageDispatcher]^[[0;39m - >>> Disconnected: 'socket,host=127.0.0.1,port=2002,tcpNoDelay=1' >>> ^[[34mINFO ^[[0;39m 10-15 11:30:23.383 >>> ^[[36mo.j.l.o.OfficeProcessManager:121 [officeprocess-6]^[[0;39m - Process >>> exited with code 0 >>> ^[[34mINFO ^[[0;39m 10-15 11:30:23.394 >>> ^[[36mo.j.c.o.AbstractOfficeManagerPool:174 [Thread-339]^[[0;39m - Office >>> manager stopped >>> ^[[39mDEBUG^[[0;39m 10-15 11:30:23.395 >>> ^[[36mo.a.o.c.c.DocumentConverter:74 [Thread-339]^[[0;39m - -- generate >>> page images -- >>> ^[[39mDEBUG^[[0;39m 10-15 11:30:23.395 >>> ^[[36mo.a.o.c.c.ImageConverter:180 [Thread-339]^[[0;39m - convertDocument >>> ^[[39mDEBUG^[[0;39m 10-15 11:30:23.401 ^[[36mo.a.o.u.p.ProcessHelper:85 >>> [Thread-339]^[[0;39m - START convert PDF to images ################# >>> ^[[39mDEBUG^[[0;39m 10-15 11:30:23.401 ^[[36mo.a.o.u.p.ProcessHelper:86 >>> [Thread-339]^[[0;39m - convert -density 150 -define pdf:use-cropbox=true >>> /opt/open501/webapps/openmeetings/data/upload/files/bd02ba93-9a8a-481b-b3a0-bef60f98ad4a/bd> >>> ^[[39mDEBUG^[[0;39m 10-15 11:30:23.417 ^[[36mo.a.o.u.p.ProcessHelper:92 >>> [Thread-339]^[[0;39m - END convert PDF to images ################# >>> ^[[34mINFO ^[[0;39m 10-15 11:30:23.418 ^[[36mo.a.o.d.d.r.RoomDao:86 >>> [Thread-339]^[[0;39m - [get]: No room id given >>> ^[[39mDEBUG^[[0;39m 10-15 11:30:23.541 >>> ^[[36mo.a.o.c.d.f.FileProcessor:136 [Thread-339]^[[0;39m - fileId: 7 >>> ^[[39mDEBUG^[[0;39m 10-15 11:30:23.542 >>> ^[[36mo.a.o.c.d.f.FileProcessor:97 [Thread-339]^[[0;39m - Clean up was >>> successful ? true >>> ^[[39mDEBUG^[[0;39m 10-15 11:30:26.808 ^[[36mo.a.o.d.d.f.FileItemDao:55 >>> [nio-5443-exec-5]^[[0;39m - getByOwner() started >>> ^[[39mDEBUG^[[0;39m 10-15 11:30:26.812 ^[[36mo.a.o.d.d.f.FileItemDao:50 >>> [nio-5443-exec-5]^[[0;39m - getByRoom roomId :: 7 >>> ^[[39mDEBUG^[[0;39m 10-15 11:30:26.815 ^[[36mo.a.o.d.d.f.FileItemDao:55 >>> [nio-5443-exec-5]^[[0;39m - getByOwner() started >>> ^[[39mDEBUG^[[0;39m 10-15 11:30:30.305 >>> ^[[36mo.a.o.w.c.OmWebSocketPanel:129 [nio-5443-exec-7]^[[0;39m - Sending >>> WebSocket PING >>> ^ >>> Also the files are uploaded and converted correctly. I can download the >>> from OM_HOME/webapps/openmeetings/data/upload/files and check them on an >>> other computer. >>> >>> All files have permissions nobody:nogroup 640 >>> >>> >>> >>> >> >> -- >> Best regards, >> Maxim >> > -- Best regards, Maxim
