Hello Thomas,

On Tue, 28 Mar 2023 at 15:41, Thomas Scholzen <tschol...@buche17.de> wrote:
>
> Hi Maxim,
>
> I just migrated from OM 6.00 to 7.00. After the upgrade did not work (too 
> much stuff in the backup)

I believe you can use command line admin in such case
https://openmeetings.apache.org/CommandLineAdmin.html

> I went for a fresh installation. I installed OM 7.0.0, kurento via docker and 
> coturn. However, I get “Media server connection for user  XXX is failed, will 
> try to re-connect” every 2 to 15 seconds, depending on the client and 
> location. When the internet is routed via VPN to the server that runs OM, 
> there are no problems. OS Ubuntu 20.04

I would say you have installed too much ...
Is it fresh new VM?
Can you run OM7 at the VM/server you already have for OM6?

I've just have checked the changes
And I would say your migration should be flawless (no real changes in
KMS/Coturn integration)

Maybe you can try to run OM7 nearby OM6?
- different port
OR
- stop one -> start another?

> So I suspect an issue with the turnserver. With OM 6.0.0 this setup went 
> fine, so there is probably some kind of misconfiguration.

This can be both TURN server issues and network misconfiguration at
new VM/server
>
> “$ docker logs kms” gives me:
>
> “KurentoWebRtcEndpointImpl WebRtcEndpointImpl.cpp:609:WebRtcEndpointImpl: 
> TURN server not found in config; remember that NAT traversal requires STUN or 
> TURN”

This is more or less expected
I never had enough time to set up TURN inside KMS :(
And everything seems to work at demo server

>
> In /etc/turnserver.conf I have:
>   use-auth-secret
>   static-auth-secret=7xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>   realm=testexample.de
>   stale-nonce=0
>   log-file=/var/log/turnserver/turnserver.log
>   syslog
>
> In webapps/openmeetings/WEB-INF/classes/openmeetings.properties I have:
>
>    kurento.ws.url=ws://127.0.0.1:8888/kurento
>    kurento.turn.url=xxx.yyy.zzz.aaa:3478
>    kurento.turn.user=
>    kurento.turn.secret=7xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>    kurento.turn.mode=rest
>
> Because I run also other services on this server SSL is done via port 4443 
> with a proxy to localhost:5080/openmeetings (see attached apache2 virtual 
> host config). This makes it a bit complicated, but it was working flawless 
> with OM 6.0.0
>
> I Would appreciate if you could give me a hint how to debug this.

BTW "kurento via docker" might be not necessary in your case
KMS7 was released and it natively supports Ubuntu 20 :)

>
> Best regards
> Thomas



-- 
Best regards,
Maxim

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