Hazif,

Can you do the following to help diagnose this issue further?
* Add ³set -x² at the beginning of
'/usr/local/ranger-admin/ews/ranger-admin-services.sh¹ (at line #2)
* Start Ranger Admin with command
Œ/usr/local/ranger-admin/ews/ranger-admin-services.sh start 2>
/tmp/ranger-admin-services-start.out¹
* Email the contents of /tmp/ranger-admin-services-start.out. Please note
attachments would not work in this email thread; so you might need to create
a JIRA and attach the file. If the file is small enough, you can copy/paste
the contents in the email.
Thanks,
Madhan

From:  Hafiz Mujadid <hafizmujadi...@gmail.com>
Reply-To:  "user@ranger.incubator.apache.org"
<user@ranger.incubator.apache.org>
Date:  Thursday, August 6, 2015 at 10:58 AM
To:  "user@ranger.incubator.apache.org" <user@ranger.incubator.apache.org>
Subject:  Re: ranger startup exception

Hi 


Waiting for help!!!

On Thu, Aug 6, 2015 at 12:37 PM, Hafiz Mujadid <hafizmujadi...@gmail.com>
wrote:
> Hi Gautam! 
> 
> OS Details
> DISTRIB_ID=Ubuntu
> DISTRIB_RELEASE=14.04
> DISTRIB_CODENAME=trusty
> DISTRIB_DESCRIPTION="Ubuntu 14.04.2 LTS"
> 
> Ranger version 
> 
> master branch version 0.5 compiled manually
> 
> to start ranger I am using following command as root user
> 
> /usr/local/ranger-admin/ews/ranger-admin-services.sh start
> 
> JAVA_HOME variable is exported
> 
> The contents of catalina.out file are as follow
> 
> 
> 
> Exception in thread "main" java.lang.NoClassDefFoundError:
> javax/servlet/ServletException
>         at java.lang.Class.getDeclaredMethods0(Native Method)
>         at java.lang.Class.privateGetDeclaredMethods(Class.java:2615)
>         at java.lang.Class.getMethod0(Class.java:2856)
>         at java.lang.Class.getMethod(Class.java:1668)
>         at sun.launcher.LauncherHelper.getMainMethod(LauncherHelper.java:494)
>         at 
> sun.launcher.LauncherHelper.checkAndLoadMain(LauncherHelper.java:486)
> Caused by: java.lang.ClassNotFoundException: javax.servlet.ServletException
>         at java.net.URLClassLoader$1.run(URLClassLoader.java:366)
>         at java.net.URLClassLoader$1.run(URLClassLoader.java:355)
>         at java.security.AccessController.doPrivileged(Native Method)
>         at java.net.URLClassLoader.findClass(URLClassLoader.java:354)
>         at java.lang.ClassLoader.loadClass(ClassLoader.java:425)
>         at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:308)
>         at java.lang.ClassLoader.loadClass(ClassLoader.java:358)
>         ... 6 more
> 
> 
> 
> Thanks 
> 
> On Thu, Aug 6, 2015 at 12:30 PM, Gautam Borad <gbo...@gmail.com> wrote:
>> Thanks Hafiz for verifying. Can you send across the following info:
>> 1. The OS flavor/version that you are using.
>> 2. The Ranger version that you are using and whether it is manually installed
>> OR Ambari based.
>> 3. The command you are using to start Ranger Admin and whether its run as
>> root or non-root user.
>> 4. 
>> 5. Whether JAVA_HOME variable is exported or not.
>> 6. The full content of the catalina.out file
>> These will help us pinpoint the issue better. Thanks.
>> 
>> On Thu, Aug 6, 2015 at 12:27 PM, Hafiz Mujadid <hafizmujadi...@gmail.com>
>> wrote:
>>> Here is output of java -version command
>>> 
>>> ava version "1.7.0_79"
>>> OpenJDK Runtime Environment (IcedTea 2.5.5) (7u79-2.5.5-0ubuntu0.14.04.2)
>>> OpenJDK 64-Bit Server VM (build 24.79-b02, mixed mode)
>>> 
>>> 
>>> On Thu, Aug 6, 2015 at 11:50 AM, Gautam Borad <gbo...@gmail.com> wrote:
>>>> java 1.7.0_79 should work. Just to confirm whether the right java is in
>>>> your PATH can you send the output of the following command:
>>>> 
>>>> $ java -version
>>>> 
>>>> 
>>>> 
>>>> On Thu, Aug 6, 2015 at 11:28 AM, Hafiz Mujadid <hafizmujadi...@gmail.com>
>>>> wrote:
>>>>> I am using java version 1.7.0_79
>>>>> 
>>>>> Which version should I use?
>>>>> 
>>>>> On Thu, Aug 6, 2015 at 10:40 AM, Gautam Borad <gbo...@gmail.com> wrote:
>>>>>> Hafiz, this can be a java issue. Can you let us know which java version
>>>>>> are you using?
>>>>>> 
>>>>>> Ranger currently uses the 'java' that will be present in the PATH.
>>>>>> Relevant code that start Ranger Admin :
>>>>>> 
>>>>>> start() {
>>>>>>     java -Dproc_rangeradmin ${JAVA_OPTS}
>>>>>> -Dlogdir=${XAPOLICYMGR_EWS_DIR}/logs/
>>>>>> -Dcatalina.base=${XAPOLICYMGR_EWS_DIR} -cp
>>>>>> "${XAPOLICYMGR_EWS_DIR}/webapp/WEB-INF/classes/conf:${XAPOLICYMGR_EWS_DIR
>>>>>> }/lib/*:${RANGER_JAAS_LIB_DIR}/*:${RANGER_JAAS_CONF_DIR}:${JAVA_HOME}/lib
>>>>>> /*:$CLASSPATH" org.apache.ranger.server.tomcat.EmbeddedServer >
>>>>>> logs/catalina.out 2>&1 &
>>>>>>     echo "Apache Ranger Admin has started."
>>>>>> }
>>>>>> 
>>>>>> Please make sure the right 'java' is in PATH.
>>>>>> 
>>>>>> 
>>>>>> On Thu, Aug 6, 2015 at 2:21 AM, Hafiz Mujadid <hafizmujadi...@gmail.com>
>>>>>> wrote:
>>>>>>> hi
>>>>>>> 
>>>>>>> I have installed ranger and and started it but it is failing. no ui page
>>>>>>> is displayed and only catalina.out log file is being generated. In this
>>>>>>> file following exception is logged.
>>>>>>> 
>>>>>>> Exception in thread "main" java.lang.NoClassDefFoundError:
>>>>>>> javax/servlet/ServletException
>>>>>>>         at java.lang.Class.getDeclaredMethods0(Native Method)
>>>>>>>         at java.lang.Class.privateGetDeclaredMethods(Class.java:2615)
>>>>>>>         at java.lang.Class.getMethod0(Class.java:2856)
>>>>>>>         at java.lang.Class.getMethod(Class.java:1668)
>>>>>>>         at 
>>>>>>> sun.launcher.LauncherHelper.getMainMethod(LauncherHelper.java:494)
>>>>>>>         at 
>>>>>>> sun.launcher.LauncherHelper.checkAndLoadMain(LauncherHelper.java:486)
>>>>>>> Caused by: java.lang.ClassNotFoundException:
>>>>>>> javax.servlet.ServletException
>>>>>>>         at java.net.URLClassLoader$1.run(URLClassLoader.java:366)
>>>>>>>         at java.net.URLClassLoader$1.run(URLClassLoader.java:355)
>>>>>>>         at java.security.AccessController.doPrivileged(Native Method)
>>>>>>>         at java.net.URLClassLoader.findClass(URLClassLoader.java:354)
>>>>>>>         at java.lang.ClassLoader.loadClass(ClassLoader.java:425)
>>>>>>>         at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:308)
>>>>>>>         at java.lang.ClassLoader.loadClass(ClassLoader.java:358)
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Any suggestion?
>>>>>>> 
>>>>>>> 
>>>>>>> thanks
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> -- 
>>>>>> Regards, 
>>>>>> Gautam.
>>>>> 
>>>>> 
>>>>> 
>>>>> -- 
>>>>> Regards: HAFIZ MUJADID
>>>> 
>>>> 
>>>> 
>>>> -- 
>>>> Regards, 
>>>> Gautam.
>>> 
>>> 
>>> 
>>> -- 
>>> Regards: HAFIZ MUJADID
>> 
>> 
>> 
>> -- 
>> Regards, 
>> Gautam.
> 
> 
> 
> -- 
> Regards: HAFIZ MUJADID



-- 
Regards: HAFIZ MUJADID


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