Hi David,

Are there any unusual / non-alphanumeric characters in the image name or
description?

Regards,
Mike




On Thu, Mar 6, 2014 at 10:57 AM, David DeMizio <[email protected]> wrote:

> Hi Josh,
>
> I am at 2.3.2. I ran that clearCache and tried a different browser as
> well. What's  happening is the Image description section for the image is
> not loading when I choose the image from the drop down, the hour glass just
> hangs there for that image so that's probably why it's getting the
> Undefined index if I click on create reservation.
>
> David DeMizio
> *Academic Systems Coordinator*
> Office of Information Technology
> New College of Florida
> Phone: 941-487-4222 | Fax: 941-487-4356
> www.ncf.edu
>
>
> On Thu, Mar 6, 2014 at 10:46 AM, Josh Thompson <[email protected]>wrote:
>
>> -----BEGIN PGP SIGNED MESSAGE-----
>> Hash: SHA1
>>
>> David,
>>
>> What version of VCL do you have installed?  I looked at code for 2.3.2.
>>
>> Looking through the code, I'm not sure how this would happen.  All I can
>> come
>> up with is that some cached session data got messed up.  Do you still see
>> the
>> issue after you log out of the admin account and then log back in?  Also,
>> try
>> going to
>>
>> https://your.vcl.url/index.php?mode=clearCache
>>
>> and then trying to make a reservation for the image.  The above URL
>> clears out
>> your session cache.
>>
>> Josh
>>
>> On Wednesday, March 05, 2014 4:53:50 PM David DeMizio wrote:
>> > One thing to add that I just noticed, it only happens if I login with
>> the
>> > admin account, if I login using an LDAP user I'm able to create a
>> > reservation for the problematic image.
>> >
>> > David DeMizio
>> > *Academic Systems Coordinator*
>> > Office of Information Technology
>> > New College of Florida
>> > Phone: 941-487-4222 | Fax: 941-487-4356
>> > www.ncf.edu
>> >
>> > On Wed, Mar 5, 2014 at 4:20 PM, David DeMizio <[email protected]> wrote:
>> > > Hello,
>> > >
>> > > I can't seem to create a reservation on one particular image, all the
>> > > other images work fine. I can reload the image but can't create a
>> > > reservation from the vcl frontend. I keep getting the error below. Can
>> > > anyone shed any light on this? since  it's just this image I'm
>> inclined to
>> > > think that something is messed up in the database for this image.
>> Thank
>> > > You
>> > >
>> > > Error encountered
>> > > Unkown error type: [8] Undefined index: subimages
>> > > Error at 538 in /var/www/html/vcl/.ht-inc/requests.php
>> - --
>> - -------------------------------
>> Josh Thompson
>> VCL Developer
>> North Carolina State University
>>
>> my GPG/PGP key can be found at pgp.mit.edu
>>
>> All electronic mail messages in connection with State business which
>> are sent to or received by this account are subject to the NC Public
>> Records Law and may be disclosed to third parties.
>> -----BEGIN PGP SIGNATURE-----
>> Version: GnuPG v2.0.22 (GNU/Linux)
>>
>> iEYEARECAAYFAlMYmGIACgkQV/LQcNdtPQP5PACfQuP0cQwM3xB1rxYYKhdBrjmQ
>> C4wAn3M6+b2PHogD74+oRfAfIoLHcGa6
>> =buUn
>> -----END PGP SIGNATURE-----
>>
>>
>

Reply via email to